Overshadowed by the novel coronavirus, SAP Concur in March revealed that this year it would rebuild its legacy travel booking tool. As Concur embarks on a redo that some call overdue, it won’t be the only fresh interface on the market. Serko and WhereTo remain relatively new in North America. The company with nine lives,…
After Travelport declined to comment for a Jan. 22 article about rationalizing its core systems, the company’s board approved funding for that purpose. Travelport then made its CEO available to industry media. Asked last week what he meant by some comments in the published interviews, Greg Webb threw his predecessors under the bus. According to…
The preeminent mechanism for crunching data on corporate deals may be getting long in the tooth. Airlines weren’t totally comfortable when the independent company that built it sold to Sabre about eight years ago. As demonstrated by court testimony last month, at least some airlines remain loathe to have Sabre own important components of their…
Wilmington, Del. — Global distribution systems dominate indirect air travel distribution because travel agencies don’t want it another way. So it’s not unexpected to find that a new initiative like moving to XML-based connectivity under NDC takes a long time. So says an award-winning economist who has studied the travel distribution market for about a…
BCD Travel is paying Microsoft about $20 million for a multi-GDS search and booking desktop system that also could help agents manage bookings made outside the global distribution systems. The travel management company a decade ago retired a similar initiative after airlines patched up their differences with GDS providers. The ultimate cost of the project…
Travelers don’t care how service providers get all the travel purchase options in front of them, just that they do. AmTrav CEO Jeff Klee discusses how to chart progress toward that goal, which in his mind is all that matters in NDC development. So here we are in 2020, the year when New Distribution Capability…
Wilmington, Del. — Sabre has entertained the idea of charging airlines lower prices for bookings made through NDC-compliant connections than it does for those made traditionally. The information emerged here Thursday during testimony at the United States of America v. Sabre trial. According to evidence presented in the trial, American, Delta and United as of…
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