New Distribution Capability

TripActions CEO Cites Immaturity In Supplier Relations As Southwest Makes Vaguely Threatening Statement

[UPDATE, Feb. 7 2019: Delta and TripActions have reconciled with one another. More here.] As of December, Southwest Airlines was curious about how TripActions was booking it. Airline officials this week suggested the unicorn corporate travel startup’s standing with Southwest was not solid. “We don’t have a formal relationship with TripActions,” according to a Southwest…

Op Ed: Graham Wareham On Keeping Distribution Infrastructure Up To Speed

Graham Wareham has been in the thick of airline distribution evolution, at Air Canada and now as global director of ATPCO’s distribution portfolio. In this guest column, Wareham provides a history lesson on how airlines brought sales and distribution into the digital age, explains current industry efforts toward standards and urges players in the chain…

BCD Travel Aims To Solve NDC Complications In Lufthansa Test

BCD Travel last week announced a multiyear agreement with the Lufthansa Group. As part of the deal, the travel management company secured a full-content commitment from Lufthansa and the two parties agreed to test how BCD would book the airline group’s NDC offers. The agreement will give BCD Travel all content from Lufthansa and its Austrian,…

Experts: It’s High Time For Travel Buyers To Understand NDC

According to announcements from around the industry, next year will be a big one for NDC. As airlines push forward on plans to differentiate content and tailor offers, GDSs, TMCs and other tech intermediaries that support corporate travel programs are adapting. That’s why the experts are encouraging travel managers to get up to speed. It’s…

Op Ed: Mary Ellen George On NDC And Why We Need To Focus On The Plumbing

As the managed travel community gets a better grasp on what NDC is and why airlines are gung-ho about it, the focus turns to enabling. For travel management companies, the linchpin for corporate travel programs, there’s much to consider. Mary Ellen George of Tramada Systems lays out the different ways TMCs are approaching NDC development…

Evolving Content Needs Highlight Differences Among Self-Booking Tools

Under the threat of increased content fragmentation, travel management companies and corporate travel booking tools can earn their stripes by integrating multiple sources. Each has its own approach to the age-old challenge made new by the emergence of NDC. SAP Concur last month told TMCs that for its online booking tool, they must decide to “present…

New Business Travel App Aims To Automate Deals Between Suppliers And Small, Medium-Sized Businesses

With 14 small and midsized clients on board after a couple of years building and testing, business travel app maker PSNGR1 officially launched this month and plans to help suppliers deal with SMEs based on data. Small and midsized companies tend not to have managers of travel. Their individual volume doesn’t justify sending a sales…

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