Keeping its chief commercial officer’s word on plans for more incentives on “internet” bookings, American Airlines on Tuesday announced new conditions for customers to earn miles and points beginning with tickets issued May 1. They’ll earn when they book directly with AA or certain partners, book anywhere as an AAdvantage Business member or contracted corporate…
As part of its mission to support client employees’ safety, security and well-being, risk management firm International SOS processes 20 million passenger name records a week. Between 1.5 percent and 2 percent have errors, according to the firm’s global travel industry relations VP, Wendy Stachowiak. That’s a lot. But with some new mutual clients using…
With American Airlines’ 2023 passenger revenues 8.8 percent higher and selling expenses 1 percent lower, executives said on Thursday that corporate buyers and travel management companies could expect more of the same: more incentives for business travelers to book directly, more focus on co-branded cards and loyalty, more degradation in support for predominant corporate travel…
With cost savings from NDC “not turning out to be what it was meant to be,” Air France’s chief commercial officer last week lambasted American Airlines‘ distribution plan. “American Airlines is leading the way — they think they’re leading the way — in new distribution strategies,” said Angus Clarke during an Air France-KLM Group investor…
New York — First up on the agenda at The Beat Live here Tuesday was American Express Global Business Travel CEO Paul Abbott, interviewed by The Beat editor-in-chief Jay Boehmer. AmTrav CEO Jeff Klee followed with a keynote speech and then Scott Laurence, American Airlines SVP of partnerships and retailing, took a few questions. Highlights follow….
The comparison of new connectivity methods for airline distribution to home entertainment has been around for some time. Airline distribution consultant Cory Garner described it in the opening minutes of this podcast published in May by Travel Weekly. After Mike Fitzgerald from United Airlines used it this month to illustrate NDC at the start of…
The Global Business Travel Association’s New Jersey chapter on Nov. 9 hosted a webinar on airline distribution featuring JTB Business Travel, SAP Concur, Sabre and United Airlines. Moderated by The Company Dime‘s Jay Campbell, the discussion featured observations about the status of the New Distribution Capability, where it’s going, some of its challenges, what the…
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