Posted in Distribution Negotiating Service Suppliers

Tony O’Connor On The Perils Of Personalization

Consultant, auditor and GBTA-Australia & New Zealand deputy director Tony O’Connor raises interesting questions for corporate travel buyers as suppliers build a new basis for…

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Posted in Culture Distribution Suppliers

TripActions CEO Cites Immaturity In Supplier Relations As Southwest Makes Vaguely Threatening Statement

[UPDATE, Feb. 7 2019: Delta and TripActions have reconciled with one another. More here.] As of December, Southwest Airlines was curious about how TripActions was…

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Posted in Distribution Suppliers

Graham Wareham On Keeping Distribution Infrastructure Up To Speed

Graham Wareham has been in the thick of airline distribution evolution, at Air Canada and now as global director of ATPCO’s distribution portfolio. In this…

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Posted in Distribution Suppliers

BCD Travel Aims To Solve NDC Complications In Lufthansa Test

BCD Travel last week announced a multiyear agreement with the Lufthansa Group. As part of the deal, the travel management company secured a full-content commitment…

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Posted in Distribution

Experts: It’s High Time For Travel Buyers To Understand NDC

According to announcements from around the industry, next year will be a big one for NDC. As airlines push forward on plans to differentiate content…

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Posted in Distribution

Mary Ellen George On NDC And Why We Need To Focus On The Plumbing

As the managed travel community gets a better grasp on what NDC is and why airlines are gung-ho about it, the focus turns to enabling….

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Posted in Distribution

Evolving Content Needs Highlight Differences Among Self-Booking Tools

Under the threat of increased content fragmentation, travel management companies and corporate travel booking tools can earn their stripes by integrating multiple sources. Each has its…

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