Airfares are up, planes are full and some major U.S. carriers are reporting record revenues. At the same time, staffing shortages are wrecking customer service, dark economic clouds loom and some worry the recovery in corporate demand is decelerating. According to ARC, U.S. air bookings made by travel agencies that mainly serve commercial clients have…
The cost of sustainability is beginning to hit corporate travel more directly. Air France and KLM in January initiated a Sustainable Aviation Fuel surcharge on all tickets for flights departing France and the Netherlands. It ranges from 1 euro to 12 euros, based on distance flown and class of service. Isolated reports of hotel properties…
Airline capacity remains down dramatically on most international routes while markets with big domestic networks, like the United States, are rebounding. Leisure routes take precedence over business ones. In the short-to-medium term, travel buyers should expect gaps in preferred carrier networks, fewer frequencies and different aircraft than travelers are used to. The situation will remain…
Three in four European corporate travel decision makers polled early this year agreed that changes were needed to address sustainability in business travel, but only 17 percent were confident in pulling that off. “The apparent disconnect really tells quite a simple story,” according to Jim McClelland, a sustainability expert and author at publisher Raconteur, which…
Lumo plans to deliver its flight disruption predictions to BCD Travel clients through the TMC’s SolutionSource marketplace. Lumo already works with Acendas, Adelman Travel, CWT, FCM and Travel Leaders Group. Lumo applies algorithms and machine learning to OAG’s real-time flight data to predict the likelihood of delays or cancellations. It conveys the information to travelers…
It’s tempting to try to ascertain Apple’s discount on business class airfares between San Francisco and Shanghai after this month’s leak of United Airlines client information. The info wasn’t detailed enough to draw firm conclusions, but industry providers can offer some context. According to banners posted at a United staff event, Apple purchases 50 business class seast per day…
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