Few things jazz up Rock Blanco more than new platforms, which helps him stay cool in the face of trial and error. Such is the World Travel Inc. chief innovation officer’s relationship with Alexa, whom he had to dump for a friendlier dance partner. Now, World Travel is working with Rome-based Askdata on a conversational…
The United States Patent and Trademark Office in February granted Sabre a patent on “post-booking travel assistance and organization.” This covers some key functions in the Sabre TripCase mobile app. It came nearly a decade after Sabre applied for the . . . The full content is available to subscribers Username or Email Password Remember…
Georgia-based Travel Incorporated expects later this month to publish its voice-response assistant on Amazon’s Alexa Skills store. The product remained in the design stage for nearly two years as the travel management company learned how users interacted. Some other providers that built natural language technology reported tepid interest. It was an interactive storyboard concept that solved…
Omega World Travel last month uploaded into the Apple iTunes and Google Play app stores its first mobile app and began onboarding corporate customers. Omega Go connects to clients’ third-party booking tools and provides agent interaction via text, chat and email. Built with the help of travel app specialist mTrip, it also integrates with Lyft…
Many travel management companies offer itinerary apps to client travelers. With some exceptions, they pretty much provide the same or similar features. “They are more or less a commodity,” said Cristian Dinca, founder of Bucharest-based travel tech firm DCS Plus. He said a differentiator is when an app is an extension of a unified agency…
[UPDATE, August 20, 2018: The Department of Defense picked SAP Concur to build a new travel system. Working with Accenture Federal Services, Booz Allen and CWTSato Travel, Concur is tasked with delivering a “prototype” within 24 months.] No one spends more on travel for work than the U.S. military. Its mission to modernize how it goes…
Last week the American Society of Travel Agents and The Company Dime announced a research partnership to learn more about the barriers and opportunities related to converting “unmanaged” business travel to managed travel. Why do businesses large and small implement travel management practices? What role do travel agencies play in that, and what other services…
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