Tag: on-time
Stats Show Outage Won’t Cause Corporate Payouts Under Delta Guarantee
David Jonas August 12, 2016
Delta Air Lines’ operational woes this week appear to be behind it, but financial ramifications still need tallying. The airline’s clients wonder if compensation for…
United Trying To One-Up Delta On Performance Guarantees
David Jonas December 8, 2015
[UPDATE, Jan. 19, 2017: United for this year added baggage handling and carbon emissions to its performance guarantee for corporate clients. Delta also now includes baggage…
Clients Like Delta’s Performance Guarantee, But It’s Only A Start
David Jonas August 12, 2015
Delta’s been on a roll during the past few years, and now it’s pressing the advantage. The airline will compensate well-performing corporate accounts when on-time performance…
