A corporate travel technology platform enabling businesses and employees to book travel services like flights, hotels, car rentals, and rail online. Can be configured to fit the business rules for each user organization, including contracted rates, approvals processes and policies. They often integrate with other systems such as mid/back office and expense management. Some examples are SAP‘s Concur Travel, Serko‘s GetThere and Zeno, Deem from Travelport and Cyrtic from Amadeus.
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Serko’s Tony D’Astolfo channels his inner Col. Jessep to ask if the travel management profession can handle the truth about self-inflicted wounds. I was watching “A Few Good Men” the other night and just after Jack Nicholson’s memorable courtroom scene, a thought popped into my head: This reminds me of today’s managed travel program. I…
No independent, non-U.S. corporate booking tool provider has ever really succeeded in this market. Serko is trying to be the first. The New Zealand-based software provider, which also offers expense management, is spending significantly to grow its presence in Canada and the United Kingdom as well. The company expects travel management company reseller partnerships in…
Vanessa Zeiher-Kaya is the global principal corporations segment marketing manager for Sabre. In this guest post, she reviews the key points travel managers should keep in mind as they seek out the right travel tech partners. There are dozens of technology providers, which often makes the process of finding the right one drawn out and…
A newish company with a not-so-new travel manager, Snap Inc. may invite new corporate booking tool WhereTo to bid on its business this summer. Just being in the conversation is a boost for WhereTo, which has been working behind the scenes for a few years with a large, press-shy corporate patron. For big U.S.-based companies,…
GoldSpring Consulting’s Kathy Kent and Jennifer Donnelly know the challenges of getting travelers to use designated corporate online booking tools. The two senior consultants provide pointers in several areas to smooth the implementation process and give program managers the best shot at getting employees to comply with policies and processes. Like it or not, many…
There is much to think about when selecting an online booking tool for your corporate travel program. A good choice is one that travelers will want to use and travel management companies can effectively support — today and tomorrow. Travel management consultant Tony O’Connor recommends taking the long view and highlights a few things to…
When we at The Company Dime speak with travel managers, online booking tools almost always come up in the conversations. Everyone has an opinion about deficiencies, features and suppliers. Setting a strategy starts with knowing traveler habits and content needs, before getting into how travel management companies support specific tools (or don’t). There are hotel-only…
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