online booking tool

A corporate travel technology platform enabling businesses and employees to book travel services like flights, hotels, car rentals, and rail online. Can be configured to fit the business rules for each user organization, including contracted rates, approvals processes and policies. They often integrate with other systems such as mid/back office and expense management. Some examples are SAP‘s Concur Travel, Serko‘s GetThere and Zeno, Deem from Travelport and Cyrtic from Amadeus.

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Travel Tech Vet Creates New Online Booking Tool
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Travel Tech Vet Creates New Online Booking Tool

Building a great online booking interface is hard. Dealing with multiple platforms in the mobile era adds complexity. Making a buck on bookings may be the biggest challenge of all. Business travel entrepreneurs typically can map all that out. If they don’t have industry experience, though, they can stumble in integrating with external systems in…

GBTA Study: Business Travelers Less Satisfied With Online Booking Tools Than Supplier Sites

GBTA Study: Business Travelers Less Satisfied With Online Booking Tools Than Supplier Sites

New research by the Global Business Travel Association, sponsored by Concur, affirms that business travelers think online booking tools are merely satisfactory. Nevertheless, few surveyed travel managers said their employers are ready to allow for alternative booking options. Among 710 American, Australian and British business travelers working for companies with managed travel programs, 85 percent were satisfied when booking directly with airlines…

Corporate Booking Tool NexTravel Takes Off With Work To Do

Corporate Booking Tool NexTravel Takes Off With Work To Do

With some in the corporate market craving options, tech blogs last month announced the arrival of corporate booking tool NexTravel. While oversights and hyperbole are not uncommon for start-ups, NexTravel may have a bigger issue. It doesn’t have a deal in place with Southwest Airlines, which is investigating its presence on the site. The airline…

Performance Issues Still Frustrating Concur Users
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Performance Issues Still Frustrating Concur Users

Concur claimed it resolved last week’s intermittent online booking outages about 88 hours after they began popping up. But some users this week reported ongoing issues and many expressed deep frustration about the whole episode. For travel agency resellers, booking tool downtime can hurt productivity, profitability and client goodwill. Making matters worse, the insufficient service came in the midst of another winter testing the industry’s…

Years Of Consolidation Gave Concur Market Power, But No Monopoly
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Years Of Consolidation Gave Concur Market Power, But No Monopoly

You may have read that as SAP swallows Concur, business travel innovation goes down with it. This is absurd. Concur is much more an expense management software company than a business travel company. Is it innovative? Yes, but that’s not how it got its travel cred. Concur has no monopoly on ingenuity and now, perhaps…

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