online booking tool

AI Text Processing Sparks New Phase Of Travel Management Productivity

Travel management companies using Amgine Technologies and communications tech firms like Front have entered a new era of productivity.  Travel Incorporated is processing between five and 10 bookings initiated by traveler emails this way for every standard agent-assisted booking.  Newer Amgine clients Christopherson Business Travel and Executive Travel are excited about the potential. All three…

SAP Releases Pieces Of New Concur Travel

SAP last week kicked off the rollout of its new Concur Travel experience, including support for New Distribution Capability-enabled American and United bookings through Sabre. As SAP Concur signaled in a September blog post, the updates — available only in the Professional (most configurable) edition of Concur Travel — will not immediately meet all client…

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At the end of September, Travelport reduced its workforce. Sources said the cut was about 10 percent of employees. A media relations official declined to address that figure. “Our goal is to be the industry’s most effective and efficient company, delivering the best technology that enables our customers to be the most modern retailers,” the…

CWT Endorses Traxo

It’s easy to understand why a travel management company would think twice about declaring support for Traxo. The company’s data capture solution helps corporations justify loosening booking channel policies. That’s outdated thinking, according to Traxo, its customers and some other observers. Regardless, Traxo announced work with American Express Global Business Travel last year. Now, it…

Amex GBT Wins Citi, Develops Its Services For Companies Across The Spectrum

Interviewing American Express Global Business Travel CEO Paul Abbott during a Sept. 7 investor meeting, Citi equities analyst Pete Christiansen referenced a “really good” financial services company that GBT had recently won. Turns out, it’s Citi. Implementation in multiple countries is due by year-end, sources said.  CWT, which declined to comment, has been Citibank’s primary…

The Corporate Travel World According To Flight Centre’s Leiss: Staffing And Service Are Back, Data’s A Challenge, NDC Is Nascent But Driving Economics

The Company Dime‘s Jay Campbell on June 28 interviewed Flight Centre Travel Group’s president of the Americas, Charlene Leiss, on a live show via LinkedIn Audio. They surfaced some potential conventional wisdom about a variety of topics. An edited transcript follows. So, Charlene, there’s a lot going on in the industry, but as often happens,…

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