online booking tool

A corporate travel technology platform enabling businesses and employees to book travel services like flights, hotels, car rentals, and rail online. Can be configured to fit the business rules for each user organization, including contracted rates, approvals processes and policies. They often integrate with other systems such as mid/back office and expense management. Some examples are SAP‘s Concur Travel, Serko‘s GetThere and Zeno, Deem from Travelport and Cyrtic from Amadeus.

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United Airlines corporate bundles
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NDC Promised Bundles, But All We Got Were Fees, Fare Disparity And Remodeling

The New Distribution Capability is not designed to generate less revenue for airlines. Some argue it’s about increasing yields through upselling and neutered comparison shopping. Many corporate travel buyers’ most notable experiences with NDC are related to surcharges or inaccessible fares. Airlines are using it to reduce distribution costs. One of the purported win-wins is…

Spotnana's Bill Brindle
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Q&A: Spotnana VP Bill Brindle On ‘Flexibility’ For Travel Management Companies

On June 20, Spotnana announced it had agreed with Sabre to allow Spotnana’s corporate and travel management company customers to “access NDC content from an expanded set of airlines” while retaining NDC servicing capabilities, including support for self-service cancellations and exchanges. Reiterating its “neutral and unbiased” commitment, Spotnana stated that TMCs could “source NDC content…

Serko renews Booking.com partnership for business travel

Serko Hires Holyoke For Unmanaged Travel As TMC Consolidation Rattles U.S. OBT Prospects

Booking tool builder Serko plans to announce it hired David Holyoke as head of unmanaged travel. Most recently in commercial strategy at Airbnb, Holyoke left the home-sharing firm in April, according to his LinkedIn profile. He previously served as president of Travel Leaders Corporate, which he left in 2016. Publicly traded Serko sees unmanaged business…

Dispatch 12
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Dispatch 12

After announcing a few in March, SAP Concur added several enhancements to the roadmap for its upgraded online booking tool, including the ability to change ticketed air trips in Sabre, scheduled for release during the quarter ending in September. Planned for the current quarter is the capability for reservation holds on EDIFACT-based Sabre bookings. The…

Yannis Karmis, BCD Travel
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Booking Functionality In BCD Travel’s TripSource Reflects New OBT-TMC Dynamics

Is BCD Travel’s TripSource an online booking tool? Yes and no. Customers can make air, car and hotel bookings with it, but it’s not as fully featured as, say, SAP’s Concur Travel, with which BCD has many mutual clients.  For BCD, TripSource doesn’t have to be an OBT for everyone. It offers other functionality and…

Travel Management Companies Rethink Spotnana Following Direct Travel Buy
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Travel Management Companies Rethink Spotnana Following Direct Travel Buy

Direct Travel’s acquisition by investors led by Steve Singh is a bold move that comes with risks. Spotnana, in particular, already faced sticking points on the economics of collaboration with travel management companies. One of the largest TMCs familiar with those issues has called the Direct Travel buy a game changer. “They have moved, from…

AA Plans ‘Adjustments’ As Numbers Suggest Significant Relative Weakness
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AA Plans ‘Adjustments’ As Numbers Suggest Significant Relative Weakness

If you take airline execs at their word, American’s first-quarter “managed” corporate revenue grew far more slowly than Delta’s and United’s. Growth in managed travel drew outsized attention in the most recent airline earnings season, partly because observers wanted evidence for the success or failure of AA’s dramatic changes to corporate sales and distribution. But…

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