Delivering Covid-related info in the booking path is a challenge that may perpetuate outsized reliance on human support, but tech is the long-term answer. Booking…

The share of business travel bookings made online by travelers relative to phone or email with an agent fell for many entities in 2020. It…

Hotel dayrooms can stand in for office space in certain scenarios. Anna Price, a consultant with Procurigence, explores how organizations can find, manage and pay…

Deem picked up online booking contracts with Apple and Toyota — big wins for a company that’s had plenty of ups and downs.  Acquired by…

Louise Miller, managing partner in the Americas for Areka Consulting, sees opportunity for suppliers and buyers to reorient their thinking and emerge from the pandemic…

A newish company with a not-so-new travel manager, Snap Inc. may invite new corporate booking tool WhereTo to bid on its business this summer. Just…

There is much to think about when selecting an online booking tool for your corporate travel program. A good choice is one that travelers will…