Tag Archives: open booking

GBTA Study: Business Travelers Less Satisfied With Online Booking Tools Than Supplier Sites

New research by the Global Business Travel Association, sponsored by Concur, affirms that business travelers think online booking tools are merely satisfactory. Nevertheless, few surveyed travel managers said their employers are ready to allow for alternative booking options. Among 710 American, Australian and British business travelers working for companies with managed travel programs, 85 percent were satisfied when booking directly with airlines and hotels. The… Read More »

Email Parsing Next For Google’s Open Booking Program

Google’s travel program has been closely watched for the better part of a decade. It helped vault “open booking” into industry vernacular. Capturing data when travelers book what and how they want — within some price guidelines — may be an attractive idea for some program managers at other organizations. But all these years later, very few big… Read More »

Sabre Readies TruTrip To Handle Open Bookings, But At What Cost?

Sabre is nearly ready to commercialize its answer to managed travel program leakage. First announced in summer 2013, TruTrip is meant to commingle records on travel reservations made outside designated channels with those booked within. Like with Concur’s TripLink and some niche tools, the idea is to provide a complete picture of travel plans to travelers, their program managers and their agencies. To enable TruTrip, Sabre… Read More »