As antitrust authorities in the United Kingdom weigh industry input on concessions designed to garner approval of the proposed Amex GBT acquisition of CWT, the review raises questions about who can sufficiently serve large corporates and whether that’s been changing. GBT and CWT argued that up-and-comers like Navan and TMCs using Spotnana, plus traditional rivals…
Corporate Travel Management is floating a $5 fee on hotel transactions that don’t generate commissions for the travel management company, according to sources. They did not know whether such a fee would apply to all or hotel-only transactions, online or offline bookings, or existing or new clients. The program could differ by geography. An official…
Marriott International is pushing corporate rates for 2025 that lack last-room availability guarantees that, at least in key destinations, some buyers consider essential. Already, LRA rates are not always honored across the industry and don’t always provide sufficient savings compared with other negotiated rates, prompting some to wonder whether they’re worth the effort. Acknowledging a…
Based on feedback from corporate clients, travel agencies and a couple of old friends, American Airlines will reactivate the Corporate Experience program on Oct. 10, providing preferred seats at no fee and priority check-in, security screening, boarding and disruption recovery. According to a Wednesday message to corporate clients, the suite of benefits, which was taken…
Partnership Travel Consulting launched auditing services to ensure corporate clients are getting the lowest fare offers, comparing ticketed fares with what’s on carrier websites, booking negotiated corporate hotel rates and adding lodging to air bookings. PTC partnered with three firms to deliver these and other related services. In January, it will invest in Fare Audit,…
Similar to the traditional soft dollars made available for consulting support and the like, travel management company “tech credits” help clients adopt new technologies, customize products and services, and connect with third-party providers. They let TMCs tailor proposals, compete without offering significant rebates and strengthen client ties. Industry consultants questioned how transparently TMCs establish and…
As American Airlines tries to rebuild its sales bridges and considers various policies related to corporate and loyalty programs, the airline asked buyers to teach it about the corporate market. Several travel managers this month said AA sent them surveys asking about their travel policies, relationships with travel management companies and booking tool providers, priorities…
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