Posted in Distribution Negotiating

Op Ed: Andy Menkes On Fixing The Imbalance Of Knowledge In Travel Management Company Bids

Andy Menkes has spent a career working with travel management companies — as a buyer, a TMC exec and an industry consultant. As companies assess…

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Posted in Distribution Policy Risk Suppliers

Pundits Assess Greater Reliance On Travel Management Companies, And Its Challenges

The pandemic made more companies question the value of business travel, but at the same time, reliance on the partners that help manage it grew….

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Posted in Distribution Negotiating Service Suppliers

Former American Airlines Strategist Envisions Shift In Corporate Travel Discounts And Agency Incentives

What if airline incentives paid to travel management companies don’t rebound? Former American Airlines head of global sales and distribution strategy Cory Garner thinks carriers…

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Posted in Productivity Suppliers

Can I Get There From Here? Interline Deals Might Help

Due to the pandemic, global airline capacity fell by 58 percent last year compared with 2019, according to IATA. In the first week of this…

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Posted in Distribution Suppliers

There Are Headwinds, But Supplier Revenue Will Come Back To Travel Management Companies

Last year, business travel professionals talked a lot about the fees that travel management companies charge their corporate clients — some saying they needed to…

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Posted in Negotiating Risk Suppliers

Lodging 2021: Choose Your Own Adventure

GBTA a few months ago attempted to create an industry consensus behind rolling over 2020 hotel rates to 2021. Hotel companies were for it. They…

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Posted in Negotiating Policy Suppliers

Ditching Change Fees Has Big Implications For Corporate Travel Management

The elimination of change fees by Alaska, American, Delta and United is good news for business travelers and corporate travel programs. It also generates new…

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