Partnership Travel Consulting

Former American Airlines Strategist Envisions Shift In Corporate Travel Discounts And Agency Incentives

What if airline incentives paid to travel management companies don’t rebound? Former American Airlines head of global sales and distribution strategy Cory Garner thinks carriers should invest some of these dollars in interactions with corporate travelers and personalized fares. Garner argued in a Tuesday post that unstable airline capacity and feeble business traffic leave a lot…

Can I Get There From Here? Interline Deals Might Help

Due to the pandemic, global airline capacity fell by 58 percent last year compared with 2019, according to IATA. In the first week of this year, the number of scheduled flights worldwide was down 44 percent. Steep declines in airline capacity exacerbated an old industry problem: the inability of passengers to reach destinations aboard their…

There Are Headwinds, But Supplier Revenue Will Come Back To Travel Management Companies

Last year, business travel professionals talked a lot about the fees that travel management companies charge their corporate clients — some saying they needed to evolve. The discussion continued into 2021, including via a new report from The BTA in the United Kingdom. Like many of last year’s conversations, the report didn’t say a lot…

Ditching Change Fees Has Big Implications For Corporate Travel Management

The elimination of change fees by Alaska, American, Delta and United is good news for business travelers and corporate travel programs. It also generates new considerations for travel policies and program management that differ based on the details. Starting Sunday with United, the four airlines removed change fees for all domestic and some shorter international…

Op Ed: Tom Kallas On TMC Pricing Transparency

During his 41-year career in travel, Partnership Travel Consulting’s Tom Kallas held senior roles at corporate travel agencies including BCD Travel, IVI, Travelocity Business and World Travel Inc. Here he argues that TMC pricing is “not simply repeal and replace.” The recent article regarding the American Express Global Business Travel strategy to charge a fee…

Dee Runyan Joins Andy Menkes In Reconstituted Consultancy

Industry vet Andy Menkes left BCD Travel and restarted Partnership Travel Consulting. He founded the firm in 2001 and deactivated it in 2018 when he joined BCD as an SVP. The relaunched travel management consultancy features longtime travel management company executive Dee Runyan and former corporate buyer Jim Wilkins. After 16 years at BCD Travel,…

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