Are American and Southwest switching places? No, the low-fare flag bearer isn’t going global, adding business class or assigning seats. But in some critical ways for the corporate market, Southwest is behaving more like its crosstown rival, while that rival is moving in the other direction. As it does for Delta and United, American’s strategy…
When McKinsey in 2020 talked about travel management as a candidate for outsourcing, readers shot back. “Be curious to hear how the travel management team at McKinsey feels about this,” wrote Alō Index co-founder Leanne Turner, between jobs at the time after a pandemic layoff. “For McKinsey to say [a] full transformation initiative would save…
Amazon is moving to BCD Travel from CWT, although the latter will continue to provide lodging services to the retailing giant. “We want to thank CWT for their partnership and work,” wrote Hillary Dallas, Amazon director of global travel and events, in a Wednesday email confirming the development. “As part of our regular course of…
“As we all know,” said S&P Global director of global travel and meetings Ann Dery, “TMC data is horrendously awful.” Dery’s comment at the Global Business Travel Association convention in August elicited faux disbelief from co-panelist Steve Sitto, senior group manager for global travel, events and mobility supply chain at Tesla. They elaborated. “I don’t…
Multinational travel programs typically use at least two of the three major airline partner groupings, and many use all three. U.K.-based financial software firm Finastra in 2019 committed to providing all its business on a lucrative international route to just one. After seeing savings by aggregating that spending, the company is hunting for similar opportunities…
That they see the lodging sector as a seller’s market right now means many corporate travel buyers are waiting until later than usual to start rate negotiations for the coming year. It also means the dynamic discount model hotels began pushing well before the pandemic — which then served as a component of the dual-rate…
Negotiating a discount off floating market rates is the prevailing model in airline corporate deals and a component of corporate hotel agreements. Is car rental the next sector to take this plunge with its medium-sized and larger accounts? There’s talk, but most observers don’t see that happening in the near term. “Hertz has always maintained…
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