Tag Archives: passenger service system

AA Targets October For US Airways Reservation System Migration, Works To Minimize Risks

Switching reservation systems is a crucial part of an airline merger, and a scary proposition. If it doesn’t go as planned, it can be traumatic for the carriers and their customers. Delta Air Lines in 201o had some glitches when absorbing Northwest’s reservations, but overall the migration wasn’t too disruptive. It was a very different story at United… Read More »