Posted in Distribution Policy Suppliers

Richer Info, Tighter Integration, Acquisitions Propel Corporate Online Booking Technology

Delivering Covid-related info in the booking path is a challenge that may perpetuate outsized reliance on human support, but tech is the long-term answer. Booking…

Continue Reading...
Posted in Distribution Negotiating Service Suppliers

Former American Airlines Strategist Envisions Shift In Corporate Travel Discounts And Agency Incentives

What if airline incentives paid to travel management companies don’t rebound? Former American Airlines head of global sales and distribution strategy Cory Garner thinks carriers…

Continue Reading...
Posted in Distribution Negotiating Service Suppliers

Op Ed: Tony O’Connor On The Perils Of Personalization

Consultant, auditor and GBTA-Australia & New Zealand deputy director Tony O’Connor raises interesting questions for corporate travel buyers as suppliers build a new basis for…

Continue Reading...
Posted in Negotiating Productivity Reporting

Microsoft, Tripism Pioneer Account-Specific Supplier Offers

Building on work with launch client Microsoft, Tripism’s employee feedback-based, intranet-enhancing engagement platform now features dynamic offers from preferred suppliers. The functionality comes at no cost…

Continue Reading...
Posted in Distribution Reporting Suppliers

IHG Fires Up Initial B2B Sales Components Of New Tech Platform

A year ago this week, IHG announced a new operating structure. One part is an “integrated commercial and technology” organization that combines tech development for sales…

Continue Reading...
Posted in Policy

Experts Argue Travel Management And Human Resources Need A Reunion

Competition for top talent is intense in some industries and keeping demanding workers is challenging. Many companies have recognized this by revamping approaches to human…

Continue Reading...
Posted in Productivity Reporting

Op Ed: Scott Gillespie On Predicting The Value In Travel

Today’s advisor is industry veteran Scott Gillespie, managing director of tClara. Scott’s guidepost tackles what travel program managers should try to predict — and what…

Continue Reading...