Podcast

Podcast 4: Harriet Washburn, John Guarneri, Richard Clowes, Mike Cameron

On our fourth podcast episode, Jay Campbell and David Jonas chat with Harriet Washburn, John Guarneri and Richard Clowes about travel management configurations, insourcing versus outsourcing and the ARC Corporate Travel Department model. Harriet leads a team of category managers serving clients who have outsourced travel and expense management to IBM. Now a consultant with GoldSpring Consulting, John spent…

Podcast 3: Pam Massey, Patrice Simon, Miriam Moscovici

On our third podcast episode, Jay Campbell interviews Pam Massey about the new and old challenges of managing travel in a non-governmental organization, and how leadership change is prompting new approaches. Pam shared tips on communication and being flexible on policy for the sake of service quality, as well as her new thinking on travel management company RFPs. Later…

Podcast 2: Christa Degnan Manning, Norm Rose, Bhart Sarin

On our second podcast episode, David Jonas interviews Bhart Sarin about policy compliance measures, outsourcing, career development and the Global Business Travel Association. Bhart is in global procurement for food production company Ingredion. He’s also a GBTA board member. Later in the podcast, Jay Campbell joins David in a discussion with Eudemonia founder and principal analyst Christa Degnan Manning and…

Podcast 1: Craig Banikowski, Evan Konwiser, Miriam Moscovici

On our debut podcast episode from July 2015, Jay Campbell discusses traveler-centric management, gamification, millennials, expense, mobile and social networking with Evan Konwiser and Miriam Moscovici. Evan is vice president of digital traveler for American Express Global Business Travel. Miriam is director of emerging technology for BCD Travel. Later in the podcast, David Jonas interviews…

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