The variety of constituents in the corporate world often challenges travel buyers to come up with the ideal means of communicating about travel program results. “What format do you want the data in?” is at once a terribly boring and crucial question. At S&P Global and other clients of PredictX, executives are seeing travel data…
Keesup Choe of PredictX suggests that targeted selling algorithms using artificial intelligence can help buyers control spend and create leverage for supplier negotiations. As modern-age consumers, we have more or less accepted we are being monitored through our devices, search history, online shopping activity and use of social media. We know there are algorithms in…
Few things jazz up Rock Blanco more than new platforms, which helps him stay cool in the face of trial and error. Such is the World Travel Inc. chief innovation officer’s relationship with Alexa, whom he had to dump for a friendlier dance partner. Now, World Travel is working with Rome-based Askdata on a conversational…
Application programming interfaces are not brand new tech. They’ve been part of travel industry parlance for several years. But many don’t understand exactly what they do or how they’ll help corporate travel programs and their providers. We’ll let PredictX North America EVP and managing director Tom Tulloch take it from here. Last fall I discussed…
With every breakthrough in artificial intelligence, we humans must adapt our expertise. Keesup Choe, CEO at data and intelligence firm PredictX, sees automation as a complement, handling what machines do best. At the same time, people continue doing what they do best: being creative, building relationships and thinking strategically. The key is figuring out how…
Georgia-based Travel Incorporated expects later this month to publish its voice-response assistant on Amazon’s Alexa Skills store. The product remained in the design stage for nearly two years as the travel management company learned how users interacted. Some other providers that built natural language technology reported tepid interest. It was an interactive storyboard concept that solved…
It’s tempting to try to ascertain Apple’s discount on business class airfares between San Francisco and Shanghai after this month’s leak of United Airlines client information. The info wasn’t detailed enough to draw firm conclusions, but industry providers can offer some context. According to banners posted at a United staff event, Apple purchases 50 business class seast per day…
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