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Concur’s Risk Service Is ‘Open’ But Hasn’t Attracted Key TRM Providers

As some Concur clients test the new version of its Messenger iOS app, released last month, Concur’s self-described “open” approach to integrating with travel risk management firms already includes five providers, but not some of the bigger names. In the making since Concur two years ago acquired messaging firm conTgo, the app is the mobile companion to Concur’s Messaging service….

Hertz Backs Off

[UPDATE, Feb. 13, 2017: Hertz chief revenue officer Jeff Foland will leave the company on Feb. 28. The move will follow new CEO Kathryn Marinello’s plans for “structural changes in North America to facilitate her direct interaction with senior managers and to fast-track decision-making to accelerate performance improvement,” according to a Hertz financial filing. Marinello…

Keep An Eye On APIs, Travel Buyers Advised

CIO Magazine announced Aug. 1 that Marriott International earned a “CIO100” award for its application programming interface platform, created in 2014. Marriott senior director for B2B e-commerce Geoff Heuchling earlier that week gave corporate travel professionals an idea of why APIs matter to them. He made them sound pretty huge. Enabling new ways to integrate internal applications, distribute data externally, service customers…

Sabre’s Silence On Security ‘Incident’ Isn’t Unusual, But It’s Still Making Travel Managers Nervous

[UPDATE, Dec. 2: Sabre announced that the investigation concluded, “and our review found no loss of traveler data, including no unauthorized access to or acquisition of sensitive protected information, such as payment card data or personally identifiable information.”] Some travel management pros are concerned about a lack of new information on Sabre’s recent security incident. A Bloomberg report more than…

Experts: Don’t Forget The Employee’s Role In Travel Risk Management

Orlando — One message corporate travel risk experts conveyed at the Global Business Travel Association convention in July was that travel risk management is a team effort. It’s well-known that travel managers often collaborate with HR, security and legal on TRM. Senior management support is obviously crucial. According to TRM pioneers Erin Wilk of Bank…

Booking Lufthansa Partner Codeshare Flights Has Consequences

As Lufthansa’s 16 euro fee for booking through global distribution channels apparently takes effect, some will seek a “loophole” by using partner codes. However, doing so can cause problems that call into question what the airline industry calls metal neutrality. Code shares within an airline joint venture provide many more travel options than a single carrier can with its own…

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