Posted in Methods Policy Suppliers

TravelPerk’s Insurance Plan Reimagines Refundability

What business traveler doesn’t want the freedom to plan trips even when the business isn’t certain? To choose the cheapest options regardless of restrictions? To…

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Posted in Methods Policy Productivity

SAP Concur Shows A Bot That Would Answer Employee Questions

SAP Concur last month demonstrated a chatbot that would answer client employees’ frequently asked questions about travel and expense policies. As long as it works,…

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Posted in Careers

The U.K. BTA Is Neither The Global BTA Nor Your Local BTA

[UPDATE, July 31, 2019: The BTA appointed as CEO Clive Wratten, the former CEO of U.K. TMC Amber Road.] The United States doesn’t have a…

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Posted in Policy Reporting Risk

Why Use AI For Audits? ‘The Mind Gets Trained To Have A Positive Bias’

The number of fraud examiners using artificial intelligence and machine learning to detect and deter fraud is expected to triple in the next two years….

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Posted in Methods Negotiating Reporting

Industry Vets And A Newbie Muse On Travel Management Metrics That Matter

Some travel management pros see service level agreements with travel management companies as pretty much worthless. SLAs can be hard to measure or validate, and…

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Posted in Distribution Methods Reporting

IBM, Travelport Ready Blockchain Service For Commission Processing As Smaller Firms Also Make Progress

Travelport has agreements with “major” hotel and travel management company partners to pilot a hotel commission tracking and collection system using blockchain technology from IBM….

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Posted in Methods Negotiating Reporting

Tripbam Automation Will Relentlessly Bug Hotels Violating Deals

One of the most frustrating aspects of hotel relationships for corporations is that the better the negotiated rate, the more often it shows as sold…

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