San Diego — There was a lot of discussion at the GBTA convention here last month about diversity, equity and inclusion. Buyers and suppliers described their organizations’ performances in this area and the new initiatives underway. Much of it is about hiring practices and providing equal pay and opportunities for advancement. For buyers, another significant…
Social media posts suggest that the days of squeaky clean flights may be going the way of masking and, according to this article by Heathery Murphy, they’ve ignited a debate about who bears responsibility. The camera pans across the floor below two rows of passenger seats. The carpet is littered with so many potato chip…
San Diego — Stanford University about two years ago enabled contracted United Airlines rates delivered on the carrier’s website to registered travelers who indicate they’re planning a work trip. Whether a burgeoning model or just another tool in the kit, the program is a work in progress, according to Stanford travel relationship manager Janet Wyer….
Travel risk management pros vetting hotel safety often examine on-site security personnel and resources, crime rates in the surrounding areas and, more recently, hygiene protocols. Fire safety also is a big item, but requirements for carbon monoxide detectors vary across jurisdictions and hotel brands. They are not mandated for Airbnb hosts unless they’re listing in…
Travel tech startup Spotnana several weeks ago activated “advanced,” direct integration with American Airlines to give travelers and agents booking and full post-ticketing capabilities, ARC/BSP settlement and access to new products. By using the airline’s NDC-compliant application programming interface from Accelya, the pair went live with offers that are not currently available in Sabre. “We…
San Diego — “The pandemic has had a huge impact across the payments space,” according to Visa Business Solutions senior director Ryan Grabau. “People want to be more digital, for sustainability or because everyone is working remotely. They want to pay contactless. Organizations want more control in managing expenditures and cash flow.” Grabau spoke here…
As part of its roadshow before going public, American Express Global Business Travel told potential investors that airfares it booked were 40 percent higher than those sold by other travel management companies. Amex GBT CEO Paul Abbott on Wednesday said air travel was more profitable than lodging. At a meeting hosted by Citi, Abbott…
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