When you’re a big corporation, you can get nice volume discounts. When you’re the biggest, you get to reinvent how they’re used. Walmart seems to be at it again. The $524 billion retailer’s tech group built something specifically to optimize utilization of, negotiations for and supplier compliance to travel contracts. In spring 2019, the company…
According to a pair of travel managers who recently completed RFPs for travel management company services, the traveler experience was a bigger priority than ever before. That stands to reason during a pandemic that is focusing organizations’ attention on their people. Other components of a TMC’s offering that always were important to buyers, like content…
When the Global Business Travel Association’s board members this summer turned to a consultancy to assess the non-profit’s issues, they said reviewing governance was a top priority. Now, a board sub-committee and recruited volunteers will handle that task. Still, the consultancy produced some judgments and action items. For example, it determined that the board was…
A non-profit group of transportation agency commissioners and managers is close to finalizing model regulations and best practices for ground transport operators. CDC and OSHA issued some official guidance covering parts of the sector, but no mandates. That could change under a Joe Biden administration. He indicated plans for a mask mandate for interstate transportation….
Leisure travel bookings continue to recover faster than corporate, which remains down 80 percent year over year, according to Sabre. Speaking with analysts on Friday, Sabre president and CEO Sean Menke said, “We don’t see corporate bookings starting to recover until 2021.” He pointed to intense focus on duty of care and the impact of…
The Global Business Travel Asssociation’s allied (supplier) members between Nov. 13 and Dec. 4 will vote online to fill the “allied at large” board seat vacated in June by Altour’s Doug Payne. The candidates — Bruce McIndoe of McIndoe Risk Advisory, Phillip Peña from Mandarin Oriental Group and SAP Concur’s Bernd Schulz — are running…
Have you seen a chart floating around that cites Dun & Bradstreet for indications of potential travel management company failures? Has a business development manager or salesperson shared information that looks like intelligence but also smears the competition? Be suspicious. Sure, business travel buyers and other industry constituents should be concerned about the future of…
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