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Emerging From The Crisis: Helping Your Team Heal

By David Kessler, an expert on grief and a co-author, with Elisabeth Kübler-Ross, of “On Grief and Grieving.” His latest book is “Finding Meaning: The Sixth Stage of Grief.” His article is republished here with permission as part of our licensing program. Leaders Must Recognize People’s Grief And Assist Them In Finding Meaning As companies…

SAP Concur Updates Solutions For Covid-19 Response

With technology updates already underway for both its Travel and Expense solutions, a refresh of SAP Concur’s Request product wouldn’t have gained much attention pre-Covid. But as with a new approach for its risk management offering, priorities have changed. SAP Concur also recently highlighted several other features designed to help clients in the crisis. Among…

Reporter’s Notebook: Indebted Airlines, Return To Travel Plans, Value Of TMCs And OBTs, Invisible Spend, Hotel Distribution, Digital Nomads

A “face-to-face” community continues to make do with virtual events for sharing insight. Among the freshest commentary, SAP Concur’s Travel Industry Summit on Thursday delivered knowledge about the status and resumption of business travel and uncovering “invisible” spend. Immigration experts during a Newland Chase webinar the day before offered thoughts on issues facing “digital nomads.”…

CWT’s Ekert: Demand Is Tricky But Investment Priorities Must Include Innovation

Like all travel management companies, CWT has had a grueling year. It’s expecting more of the same until there’s a vaccine or an appreciable return to the office. This makes strategic planning challenging. Complicating matters is that not many corporate clients are good at predicting what they need during “normal” times. How do you ready…

TAMS Seeks Non-Profit Status At Turbulent Time For Industry Associations

It should have been a year in which corporate travel’s non-profits rose to the occasion to help a wrecked profession. Instead, ACTE is dead, and GBTA is on its knees. Potentially filling the gap is a group that started in March as an organic and grassroots “task force” — “like Woodstock,” as one participant put…

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