price assurance

Dispatch 11

In April, 85 percent of more than 600 buyer and supplier respondents told GBTA they “like” or “love” working in the business travel industry. “Once you’re in it, no matter how hard you try, you don’t leave,” said GBTA VP of education and engagement Jill Koronkiewicz. “You keep coming back. It’s inclusive and welcoming; there…

Tripbam’s Hotel Sourcing Business ‘Tripled’

The Company Dime‘s Jay Campbell spoke with Eric Friedrichsen, CEO of Emburse, and Steve Reynolds, CEO and founder of Tripbam, about the Wednesday morning news of Tripbam’s acquisition by Emburse. Here are some highlights. • Tripbam will initially run as a division of Emburse, with Reynolds reporting to Friedrichsen. • Reynolds: Integrating with Emburse Go (formerly Roadmap)…

Emburse Buys Tripbam

[UPDATE, July 19, 2023: The CEOs of both companies offered some additional details here.”] Spend management provider Emburse on Tuesday agreed to acquire Tripbam, the Dallas-based firm best known for hotel rate assurance. Terms were not disclosed. Founded by corporate travel veteran Steve Reynolds a decade ago, Tripbam also offers airfare reshopping, sourcing services for…

‘Not A Friend’ Of The Travel Manager: AA Turns Another Screw With Auto-Rebooking Ban

“Corporate customers object to American Airlines decision.” Is this even news anymore? This week’s disclosure that the carrier will crack down on automated rebooking when fares drop casts uncertainty over a spend management practice widely used by corporates and travel management companies.  On May 1, AA published revised agreements governing travel agency relationships, with updated…

Elevance Applies Traxo To ‘Tame’ Real-Time Hotel Rate Audits

Traxo made a name for itself as a fix for program leakage using email parsing. But when Elevance director of travel and events Cindy Heston brought in Traxo, she had a different sort of data-capture use case in mind: real-time hotel rate audits. Elevance, a $157 billion health insurance company with over 100,000 employees, always…

Dispatch 2

Before the pandemic, American Airlines crowed about adding to its sales force and growing market share in corporate travel. Conditions have changed. Both corporate travel and airline capacity growth are depressed. Improving profitability and paying down debt are top priorities. After cutting back last year on customer benefits including perks and discounts, now AA is saying goodbye to its…

CWT Will Move Clients Off Coupa Product To New Price Assurance Tools

CWT is testing with some clients new airfare and hotel price assurance systems using homegrown and third-party technology. CWT gets its current reshopping solutions from the former Yapta, which Coupa acquired more than two years ago for just shy of $100 million. Coupa in July said it decided to end relationships with some travel management…

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