[CORRECTIONS, Oct. 7: Information originally published below related to servicing capabilities in Biz+ was inaccurate. The article was revised.] Booking Holdings’ Kayak For Business small and medium-sized enterprise travel offering is coming into its own after years in the making. A bevy of features in the new “Biz+” premium level fetches $20 per trip. Biz+…
Similar to the traditional soft dollars made available for consulting support and the like, travel management company “tech credits” help clients adopt new technologies, customize products and services, and connect with third-party providers. They let TMCs tailor proposals, compete without offering significant rebates and strengthen client ties. Industry consultants questioned how transparently TMCs establish and…
Four in five business travelers “never” or “rarely” choose out-of-policy options, according to an April BCD Travel poll of 1,201 business travelers worldwide. Seventeen percent indicated they sometimes chose out-of-policy options, 3 percent said they “often” did and 1 percent picked “always.” An unrelated May-June survey by Deloitte of 1,070 U.S. corporate travelers whose companies…
In April, 85 percent of more than 600 buyer and supplier respondents told GBTA they “like” or “love” working in the business travel industry. “Once you’re in it, no matter how hard you try, you don’t leave,” said GBTA VP of education and engagement Jill Koronkiewicz. “You keep coming back. It’s inclusive and welcoming; there…
The Company Dime‘s Jay Campbell spoke with Eric Friedrichsen, CEO of Emburse, and Steve Reynolds, CEO and founder of Tripbam, about the Wednesday morning news of Tripbam’s acquisition by Emburse. Here are some highlights. • Tripbam will initially run as a division of Emburse, with Reynolds reporting to Friedrichsen. • Reynolds: Integrating with Emburse Go (formerly Roadmap)…
[UPDATE, July 19, 2023: The CEOs of both companies offered some additional details here.”] Spend management provider Emburse on Tuesday agreed to acquire Tripbam, the Dallas-based firm best known for hotel rate assurance. Terms were not disclosed. Founded by corporate travel veteran Steve Reynolds a decade ago, Tripbam also offers airfare reshopping, sourcing services for…
“Corporate customers object to American Airlines decision.” Is this even news anymore? This week’s disclosure that the carrier will crack down on automated rebooking when fares drop casts uncertainty over a spend management practice widely used by corporates and travel management companies. On May 1, AA published revised agreements governing travel agency relationships, with updated…
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