price assurance

A “reshopping” process to audit purchased or identified travel options. When systems discover lower prices or more desirable products, they can cancel the old choice and secure a new one. They may be configured to do so automatically or with the traveler’s confirmation. They may be limited to searching options within a given flight or airline, or within a certain property, hotel brand or geographic area.

_______________

CWT price assurance
·

‘Not A Friend’ Of The Travel Manager: AA Turns Another Screw With Auto-Rebooking Ban

“Corporate customers object to American Airlines decision.” Is this even news anymore? This week’s disclosure that the carrier will crack down on automated rebooking when fares drop casts uncertainty over a spend management practice widely used by corporates and travel management companies.  On May 1, AA published revised agreements governing travel agency relationships, with updated…

Cindy Heston

Elevance Applies Traxo To ‘Tame’ Real-Time Hotel Rate Audits

Traxo made a name for itself as a fix for program leakage using email parsing. But when Elevance director of travel and events Cindy Heston brought in Traxo, she had a different sort of data-capture use case in mind: real-time hotel rate audits. Elevance, a $157 billion health insurance company with over 100,000 employees, always…

||
· ·

Dispatch 2

Before the pandemic, American Airlines crowed about adding to its sales force and growing market share in corporate travel. Conditions have changed. Both corporate travel and airline capacity growth are depressed. Improving profitability and paying down debt are top priorities. After cutting back last year on customer benefits including perks and discounts, now AA is saying goodbye to its…

CWT price assurance

CWT Will Move Clients Off Coupa Product To New Price Assurance Tools

CWT is testing with some clients new airfare and hotel price assurance systems using homegrown and third-party technology. CWT gets its current reshopping solutions from the former Yapta, which Coupa acquired more than two years ago for just shy of $100 million. Coupa in July said it decided to end relationships with some travel management…

|
·

Hotel Reshopping Attracts New Providers As Rate Volatility Continues

On Monday, Israel-based airfare reshopping tech firm FairFly announced it would roll out a hotel price assurance service to clients beginning next quarter. This follows a pandemic expansion by the U.K.’s HotelHub, which powers booking services like CWT Roomit, into lodging price reshopping. FairFly’s move came in response to “many client requests,” according to CEO…

Festive Road
·

Op Ed: Paul Tilstone On New TMC Needs In A New Era

Festive Road’s Paul Tilstone interprets recent survey results about corporate clients’ relationships with travel management companies suggesting that even in the face of current market pressures, TMCs need to stay on their toes and grow investment in servicing and content. In 2017, we surveyed the sector on the TMC sourcing process and discovered there was…

Tim Nichols
·

Adding Air, Tripbam Begins Evolution To Corporate Travel Spend Management Platform

Known as a corporate hotel program aide, Tripbam is spreading its wings into the air category. It plans to mimic its lodging capabilities and capture data on airline bookings, look for better airfares and automatically rebook them. It will develop benchmarks and analytics, and ultimately delve into air sourcing. The roadmap contemplates similar functionality for…

End of content

End of content