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Reshopping Can Be Free, But Beware The Bias

Popularized by Tripbam and Yapta, hotel reshopping offers savings as rates fluctuate after initial bookings. But who controls exactly what gets reshopped and rebooked? Whose best interests are served? Microsoft’s recently released corporate travel manifesto raised these and more questions. The document alluded to conflicts of interest when travel management companies actively bias toward hoteliers in…

Hotels Consider More Cancellation Policy Tweaks

[UPDATE, June 16, 2017: Marriott International on June 15 introduced a new 48-hour cancellation policy at all hotels across all brands in the Americas, except Design Hotels, effective immediately. “Guests will now be required to cancel their room reservation by midnight 48 hours prior to arrival to avoid a fee,” according to a company statement….

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