A “reshopping” process to audit purchased or identified travel options. When systems discover lower prices or more desirable products, they can cancel the old choice and secure a new one. They may be configured to do so automatically or with the traveler’s confirmation. They may be limited to searching options within a given flight or airline, or within a certain property, hotel brand or geographic area.
_______________
Clients now can configure Yapta to automatically rebook hotel rooms at lower rates in a variety of scenarios. These include when Yapta finds a better option with the same rate code, or another negotiated rate that’s lower, or the same room type, the same or a better cancellation policy or the same or better amenities. …
American Express Global Business Travel this year will bring its hotel reshopping function to markets beyond North America. Like services from Tripbam and Yapta, it uses automation to scan for lower rates after a traveler makes a reservation, and rebooks when appropriate. The system only looks for comparable rates – same hotel, room type, etc….
Egencia president Rob Greyber has been thinking a lot about the long view. He has opinions on how leading travel management companies will develop to serve both travelers and travel buyers. Part of that is to deliver a platform on which add-on services sit. To that end, Egencia has arrangements with no less than nine…
Popularized by Tripbam and Yapta, hotel reshopping offers savings as rates fluctuate after initial bookings. But who controls exactly what gets reshopped and rebooked? Whose best interests are served? Microsoft’s recently released corporate travel manifesto raised these and more questions. The document alluded to conflicts of interest when travel management companies actively bias toward hoteliers in…
[UPDATE, June 16, 2017: Marriott International on June 15 introduced a new 48-hour cancellation policy at all hotels across all brands in the Americas, except Design Hotels, effective immediately. “Guests will now be required to cancel their room reservation by midnight 48 hours prior to arrival to avoid a fee,” according to a company statement….
Yapta this month rolled out its RoomIQ hotel rate assurance product, claiming that in beta it saved clients $109 per stay. Like TripBam’s, the service beats rates for existing reservations and alerts travelers or their agents to the rebooking opportunity. Clients can calculate agency processing fees into rate comparisons. Both firms charge transaction fees, while…
End of content
End of content
