The concept of “lowest logical fare” has always been open to interpretation. Traditionally, it’s the cheapest, in-policy fare returned when the traveler or travel agent searches in a booking system. But various market dynamics are making it harder to pin down, prompting industry professionals to reconsider it. New challenges in point-of-sale shopping comparisons due to…
Class of service policies for air travel are among the most common elements of corporate travel programs. Products of a tug of war between spend management and employee wellbeing, they’re sometimes perceived as reflecting a company’s generosity and attention to human assets. There are multiple ways to construct such a policy. Flight duration is a…
Southwest Airlines has always done things differently, but lately, it’s been embracing industry norms in the corporate market. It’s participating in more distribution channels and fielding a bigger sales team. It offers a basket of options for corporate dealmaking, including at least one throwback idea: back-end rebates. Those may be instead of or in addition…
Consulting services for corporate travel program management are popping up everywhere. Even suppliers like Delta Air Lines and Mastercard are ready to help. Incumbents include special divisions of travel management companies, individuals, boutique firms and some of the world’s largest consultancies. How does an organization choose? Primarily, it’s about how well the consultant’s subject matter…
On airline tickets using corporate negotiated airfares, travel agents and booking tools typically include tour codes to identify bookings as coming from a particular travel agency, corporate TMC or airline corporate client. When these codes are wrong or missing, there may be financial ramifications or an impact on traveler benefits. Corporate travel buyers speaking during…
Negotiating a discount off floating market rates is the prevailing model in airline corporate deals and a component of corporate hotel agreements. Is car rental the next sector to take this plunge with its medium-sized and larger accounts? There’s talk, but most observers don’t see that happening in the near term. “Hertz has always maintained…
Hotel dayrooms can stand in for office space in certain scenarios. Anna Price, a consultant with Procurigence, explores how organizations can find, manage and pay for them. The phenomenon of dayrooms is not new. It was an option long before Covid arrived on the scene. This room rate type originally targeted travelers with long layovers,…
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