quarantine

Reporter’s Notebook: Communication Breakdowns, Policy Leakage, Virtual Pay, Government (In)action

With no one conducting in-person corporate events, the industry calendar is filled with webinars and other virtual programming. No one can listen to it all. Nor should they want to; many are beset by technical difficulties or stray too far into supplier marketing. But plenty deliver education for travel management pros and enable networking, benchmarking…

Altour Designs Health And Safety Hotline For SMEs

Altour launched a health and safety hotline for companies without in-house or third-party travel risk management expertise. The 24/7 service is available to Altour client travelers and travel managers via phone, email or SMS for a flat, annual fee the company described as “nominal.” Altour partnered with risk management firm Exlog Global to build the…

Travel Snafus Are Piling Up, As Are Resources To Help Avoid Them

Job No. 1 for today’s managed travel program is understanding fluid government and supplier policies, and preparing travelers for what they’ll face on the road. Safety aside, crossing state or country borders is challenging, if not impossible, depending on the latest entry and exit rules. No one wants a traveling employee to run into unexpected,…

Companies May Not Be Liable For Business Travel-Related Covid Cases, But Who Wants To Get Sued To Find Out?

Trade groups want travel companies to get immunity from Covid-related liability. Senate Republicans are pushing for liability limits for businesses, healthcare entities and academic institutions. State and local legislation, either to protect businesses from litigation or employees from losing wages or jobs, has been popping up.  Meanwhile, some organizations are asking travelers to sign liability…

As Companies Get Creative With Pre-Trip Communications, Discovery Moves Guidance To The Front End With Shep

[UPDATE, Dec. 22, 2021: Shep was acquired by FCM.] Businesses shouldn’t send travelers out in today’s world without proper guidance. Ideally, communications feature in the planning and booking process. They could be part and parcel of pre-trip approval and efforts to cajole corporate employees into using preferred managed travel booking channels. Although it has not…

Business Travel’s Connection To Mental Health Was Never More Relevant

Some cooped-up business travelers are itching to get back on the road for their mental health. But they may also be suffering from personal or professional stressors related to grief, politics, isolation, economics, lack of sleep or exercise, the crisis generally or a combination of the above. For some, the thought of traveling could be…

Resuming Business Travel Is Exceedingly Complicated But New Resources And Advice Help

“When I don’t know the answer, I might ramble on.” The humble comment during a webinar last week by a leading thinker on corporate travel management, Microsoft’s Eric Bailey, also describes the entire profession these past few weeks. Countless webinars and conference calls allowed folks to stay connected — itself a vital thing. But while…

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