Posted in Distribution Service

Direct Airline Booking Took Share From Indirect During The Pandemic, But Will It Last?

As a percentage of airline passengers boarded globally, those who booked via global distribution systems in the years leading up to the pandemic roughly equaled…

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Posted in Risk

Corporate Travel Services Adopt Vaccination Status, Trends As Inputs

The unvaccinated are getting and spreading the virus, and organizations are beginning to take a harder line despite the associated controversy and politics. Travel for…

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Posted in Careers Policy Productivity

Management Highbrows Bid Adieu To The ‘Road Warrior’ Mentality For Business-To-Business Sales

Old habits may die hard, but they’re no match for a pandemic. According to consulting firms like Bain & Co., travel for business-to-business sales is…

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Posted in Productivity

Op Ed: Tony D’Astolfo On Whether We Have Gotten Too Comfortable Staying At Home

Seasoned frequent traveler Tony D’Astolfo of Serko recognizes the value of face-to-face interaction, and is eager for more of it, but also that travel is…

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Posted in Policy Productivity Risk Service

McKinsey To Corporate Travel Managers: Seek Insights On Resuming Travel From Intermediary Data

McKinsey & Company on Wednesday published its latest assessment of the “comeback of corporate travel,” and it’s not bad. That is, the evaluation neatly summarizes…

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Posted in Negotiating Suppliers

Marriott Again Wants To Skip Corporate Rate Negotiations As Hotel Pricing Remains Volatile

As it and several other hotel companies did last year, Marriott International told corporate accounts it would roll over current-year negotiated rates to next year…

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Posted in Careers Productivity Risk

Reporter’s Notebook: Corporate Travel Management’s Stature Grows With Complexity

Corporate travel managers are setting up for business travel recovery, but unknowns await. Intel is king. Duty of care is adapting. Sustainability initiatives are further…

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