What’s “essential” business travel? The corporate travel profession has always struggled with this and the answers have changed over time. Some organizations traditionally defined it as customer-facing trips. Others saw it more narrowly as revenue-generating. Or, more practically, it could have meant travel required to do the job. Think product installation and repair, and other…
A few years ago, Cornerstone Information Systems CEO Mat Orrego wrote the first installment of this editorial. From his perspective, recent events have illustrated some exceptional, successful cases of the kind of problem-solving in action that he had discussed. For some, according to Orrego, it’s now about pivoting or perishing. This pandemic has forced us…
The easiest way to save on business travel costs or reduce emissions is to stay put, but that doesn’t have to mean killing collaboration. Once primarily seen as a travel replacement tool, remote conferencing now is “truly pervasive,” according to Frost & Sullivan. The technology serves a “broad range of internal communications as well as…
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