Reporters Notebook

Notebook: Empathy On Fumes As Airfare Fragmentation Bears Down In America

Boston – With its plan to phase out traditional, EDIFACT-based indirect sales by the end of 2025, Finnair’s alternative distribution vision is among the world’s most ambitious. During a panel discussion at a UATP event here last week, its head of strategy admitted to a lack of familiarity with corporate needs in terms of duty…

Notebook: Less Money, More Problems In Corporate Travel Management (Audio)

The Company Dime on Monday hosted its first LinkedIn audio event, welcoming industry contacts to discuss whatever they’d like. Though much of it rehashed industry debates, some of the conversation was pointed and challenging. In a LinkedIn audio event, hosts can welcome participants to a virtual stage, bringing up the attendee’s avatar and opening their…

Reporter’s Notebook: Spinning Corporate Travel From A Seat At The Table

San Diego — Though peripheral to big-picture themes like diversity, recovery, risk and sustainability, fundamentals of travel management also got airtime at corporate travel’s largest event here in August. Several education sessions had corporate travel management practitioners dissecting how the pandemic changed interdepartmental collaboration and stakeholder engagement. If the following anecdotes offer any indication, the…

Reporter’s Notebook: GBTA Convention Spotlights Efforts To Digitize And Centralize Payment

San Diego — “The pandemic has had a huge impact across the payments space,” according to Visa Business Solutions senior director Ryan Grabau. “People want to be more digital, for sustainability or because everyone is working remotely. They want to pay contactless. Organizations want more control in managing expenditures and cash flow.” Grabau spoke here…

Reporter’s Notebook: At GBTA, New Airline Distribution Disenchants

San Diego — Education sessions at the Global Business Travel Association’s annual convention last month had a few main themes, with risk, sustainability and payment getting lots of attention. Distribution also enjoyed significant airtime, but not the hotel or car rental kind. Airline distribution sessions were packed.  For many, the prevailing feeling was that the…

Reporter’s Notebook: GBTA Hosts A Rallying Cry For Decarbonizing Aviation

At its annual convention this month in Orlando, the Global Business Travel Association delivered on a promise to make sustainability a primary focus. It announced new initiatives for buyer and supplier members while speakers used the soapbox to implore the industry to leverage its enormous spending power to kickstart sustainable aviation fuel funding.  Sustainability encompasses…

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