Reporters Notebook

Reporter’s Notebook: Corporate Travel Management’s Stature Grows With Complexity

Corporate travel managers are setting up for business travel recovery, but unknowns await. Intel is king. Duty of care is adapting. Sustainability initiatives are further eroding internal meetings and travel. The C-suite is listening. These were among the notable themes in discussions taped for or conducted during SAP Concur’s June 17 Travel Industry Summit. Amid…

Reporter’s Notebook: Digital Health Credentials, Dynamic Hotel Pricing, TMC Relationships

Read on for the latest industry discussions about digital passports, dynamic hotel pricing and TMC relationships. Providers of so-called digital health passports continue to add partnerships with airlines, airports and other entities to ease international travel. Starting with verifiable, negative Covid test results, the systems now are working to add proof of vaccination. Air transport…

Reporter’s Notebook: Feds On Health Passports, Buyers On TMC Services, Hotel Sourcing Strategies, Going Green In Lodging

Today’s industry dialogue is all about how and when business travel comes back. A big part of the how is making travelers feel confident and streamlining their journeys. Many see digital health passports as an answer. The U.S. government last week indicated it would provide guidelines for new health credential systems. A panel of government…

Reporter’s Notebook: TripActions Wins Large Multinational; Medical Pointers On Covid Vaccines And Testing; Sustainability At The Online Point Of Sale

[CLARIFICATIONS, March 23, 2021: BCD Travel and Sammit Khanndeparkar of Springer Nature provided additional information to help the reader’s understanding of the developments covered in this article. Firstly, while Springer in 2019 spent nearly $40 million annually on travel and entertainment in 75 countries, BCD Travel’s portion of the account represented about $11 million and 11…

Reporter’s Notebook: Indebted Airlines, Return To Travel Plans, Value Of TMCs And OBTs, Invisible Spend, Hotel Distribution, Digital Nomads

A “face-to-face” community continues to make do with virtual events for sharing insight. Among the freshest commentary, SAP Concur’s Travel Industry Summit on Thursday delivered knowledge about the status and resumption of business travel and uncovering “invisible” spend. Immigration experts during a Newland Chase webinar the day before offered thoughts on issues facing “digital nomads.”…

Reporter’s Notebook: Corporate Travel Managers Discuss Changed Responsibilities, Altered Supplier Relationships And Added Value

Already a profession with a varied set of responsibilities, corporate travel management evolved with the pandemic’s onset. Creating or maintaining relationships with other internal departments and external suppliers is more important than ever. Newfound skills and focus areas likely will remain part of the remit. Travel managers and buyers speaking on recent industry webinars discussed…

Reporter’s Notebook: Communication Breakdowns, Policy Leakage, Virtual Pay, Government (In)action

With no one conducting in-person corporate events, the industry calendar is filled with webinars and other virtual programming. No one can listen to it all. Nor should they want to; many are beset by technical difficulties or stray too far into supplier marketing. But plenty deliver education for travel management pros and enable networking, benchmarking…

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