Tag Archives: revenue management

Marriott’s 48-Hour Cancellation Policy To Affect 2018 Rate Negotiations

[UPDATE, July 26, 2017: InterContinental Hotels Group’s new cancellation policy will be more lenient than Marriott’s and Starwood’s, allowing guests to cancel reservations without penalty up to 24 hours in advance. A spokesperson confirmed the change will first affect Europe, beginning July 28, followed by the Americas on Aug. 4. Properties in Asia (excluding China where policies aren’t… Read More »

The Ups And Downs Of Hotel Rate Utilization

It’s bad enough that hotel sourcing is so frustrating. What makes it worse is when some of the effort is wasted. Understanding why a corporate rate program isn’t as effective as it could be and figuring out what to do about it isn’t seasonal. It’s never-ending. “We actually buy travel twice,” said Susan Savy, a global travel procurement… Read More »