reward

One Step In A Long ‘Journey,’ TripActions Wins Multinational B2B Info Specialist Informa

After seven years with Egencia, $2.3 billion U.K.-based multinational events and research company Informa is targeting February to implement TripActions for workers in 28 countries. After the well-capitalized new entrant caught the eye of Informa’s travel manager of nearly 10 years, Melissa Willock, it bested four competitors in a roughly four-month bake-off involving six divisions…

Airfare Consolidator Mondee Acquires Rocketrip

Seven-year-old Rocketrip has a new home. The company that popularized incentive programs to encourage travelers to beat benchmark trip costs now is part of Mondee Holdings. Terms of the acquisition were not disclosed. Describing itself as the “world’s largest airfare wholesaler,” privately held Mondee has a dozen or so companies in its portfolio, including several…

Calling Out Points Programs As A Ruse, Expensify Enables ‘Instant’ Karma

Expensify founder and CEO David Barrett on Monday evening announced an ambitious program for social change that, among other measures, directs 10 percent of revenue generated from its corporate card to charity. The company created a charitable organization that solicits donations from non-customers as well as those using Expensify’s payment and expense solutions. The mission…

TMC In Québec Plans Q1 Launch For Travel Management Communications Platform

Montréal-based travel management company Encore Travel last year created a spinoff tech firm to take on the many challenges of internal travel program communications. With millions of dollars invested, its new portal and related services have three customers as part of a soft launch. Seven more lined up to begin implementation by year-end. The TMC…

Delta-TripActions Dispute Was About Rewards For Trading Down As Well As The Display

When Delta Air Lines and TripActions last winter resolved their dispute, the parties suggested it had something to do with the display interface. As it turns out, Delta also had a problem with the TripActions rewards program. TripActions client Jennie Robertson of InVision in January speculated about whether the incentive scheme was to blame. The…

IBM Gets Patent On Travel Planning

The U.S. Patent and Trademark Office last week issued a patent to IBM for “intelligent travel planning.” The patented process covers receiving a user’s trip requirements and preferences, searching travel options, building an itinerary based on “relative weights for preference information” and purchase history, obtaining a response from the user to the proposed itinerary and…

WhereTo Wants To Be The Large Enterprise’s Business Travel Startup

A newish company with a not-so-new travel manager, Snap Inc. may invite new corporate booking tool WhereTo to bid on its business this summer. Just being in the conversation is a boost for WhereTo, which has been working behind the scenes for a few years with a large, press-shy corporate patron. For big U.S.-based companies,…

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