Corporations are looking for an all-in-one business travel app that doesn’t, and won’t, exist. Developers think messaging, natural language and “deep linking” between apps bring the notion as close to reality as possible. A single mobile app that does everything sounds great. Why? Simplicity. It’s natural for procurement pros to seek fewer suppliers. It’s easiest to point travelers… Read More »
Traveler engagement is an area of opportunity, but translating touchy-feely principles for a procurement mindset of compliance and savings is problematic. Many practitioners remain in the earliest stages of a more robust engagement program, studying and planning. According to an Association of Corporate Travel Executives/American Express Global Business Travel September 2016 survey of 254 corporate travel managers, 90… Read More »
Traveler Engagement Feb. 9, 2017 Thanks to all our attendees and speakers! This event’s recording may be purchased here or gifted here for $10. Grab the slides here. A big part of travel management is traveler management, or it should be. Our sixth teleconference featured four practitioners discussing the tools, metrics, benefits and challenges of traveler engagement. Speakers: Festive… Read More »
Denmark-based shipping and oil conglomerate Maersk appears to be one of the few companies building its own mobile corporate travel app. In an October discussion with Business Travel News, Mette Christensen, the company’s global head of travel and indirect services, said nothing else out there fit the bill. The idea prompted a challenge from Jeroen van Velzen, co-founder… Read More »
Corporate travel departments can acquire risk apps, TMC apps, expense apps — and of course also booking and itinerary apps. Some want supplier-agnostic, custom apps but don’t have the resources to build their own. In the market for a little branding, or more? There’s an app maker (or two) for that. Originally a language translation app, four-year-old TripLingo also is a risk app. It now has features to… Read More »