roles

reporters notebook
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Reporter’s Notebook: Corporate Travel Managers Discuss Changed Responsibilities, Altered Supplier Relationships And Added Value

Already a profession with a varied set of responsibilities, corporate travel management evolved with the pandemic’s onset. Creating or maintaining relationships with other internal departments and external suppliers is more important than ever. Newfound skills and focus areas likely will remain part of the remit. Travel managers and buyers speaking on recent industry webinars discussed…

Ties With Human Resources Tighten As Corporate Travel Management Gains Executive Visibility
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Ties With Human Resources Tighten As Corporate Travel Management Gains Executive Visibility

In the early days of the crisis, travel departments worked closely with risk and security. They still do, but in many organizations, human resources departments now are front and center. Their line to the C-suite is short, and sometimes corporate travel is in tow. Collaboration among these and other departments will be crucial for a…

It’s Time For Travel Managers To Take ‘Deep Breaths’ And A Step Back
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It’s Time For Travel Managers To Take ‘Deep Breaths’ And A Step Back

Some corporate travel operations have moved from crisis mode to a more strategic phase. With virtually no business travel activity underway, everyone will be there soon enough. There’s plenty to do. According to industry consultants and travel buyers, managers can find opportunities to add value in areas including supplier relations, policy management and digital transformation….

salary

Check That: Revised GBTA Results Show Healthy Increase In Travel Management Salaries Last Year

Human resources experts caution companies against using self-reported survey data as the basis for establishing employee compensation levels. Among the issues they cite are employees’ inherent biases. Workers looking at survey results to see how their compensation stacks up to what peers make should heed that same caution. Surveys can be indicators, but results should…

Duane Futch

Op Ed: Duane Futch On Signs Of Trouble For Job Security

Following his previous guidepost on understanding executive leadership in a travel management environment, consultant Duane Futch has another round of career advice. Here, he provides pointers on recognizing underperformance, finding remedies and charting progress toward improved job security. As we move into the new year, it’s time for every travel and meeting manager to take…

Duane Futch
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Op Ed: Duane Futch On Understanding Executive Leadership In A Travel Management Environment

Duane Futch during a 40-year career has been an aviation and travel management executive. He’s currently CEO of Global Travel and Aviation Solutions, a consultancy he founded, and an industry speaker. Through all those experiences he’s discovered that many travel management professionals lack well-rounded views of the hows and whys of corporate governance and executive…

|Cheryl Benjamin

Why Corporate Clients Share The Blame For Slow Business Travel Innovation

It’s often said that innovation in corporate travel doesn’t keep pace with advancements in consumer travel. Some accuse travel management companies of being stuck in the status quo. Others point fingers at booking technology providers for failing to adequately update systems. These may be fair criticisms, but travel managers shouldn’t shy away from recognizing who…

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