While some companies help employees manage the physical and mental rigors of business travel, many more do not, according to experts and new research. In a dangerous world, as society becomes more aware of mental health issues, they’d better get on that. According to a September survey by CWT, 71 percent of 388 C-suite executives…
Jay Campbell last week spoke for about nine minutes with consultant Paul Moxness, one of the world’s leading experts on risk management in lodging. Formerly Radisson’s VP for corporate safety and security, Moxness argued for greater transparency on risks in lodging. “Security is cheap,” he said. “It’s the incidents that are expensive.” Rather than spending…
A research paper released last week called for corporations to put more focus on measuring trip friction, success rates, and recruitment, retention and attrition. While survey results showed how far the profession has to go, there are examples of work underway. Not the first to make this case, the Association of Corporate Travel Executives and BCD…
San Diego – A Global Business Travel Association GLP team wants to build a directory of hotel properties that clear a safety and security screening process. Conceptually similar to an initiative by the Association of Corporate Travel Executives and services from others, that was one of many hotel safety strategies and suggestions shared here by…
Today’s advisor is industry veteran Scott Gillespie, managing director of tClara. Scott’s guidepost tackles what travel program managers should try to predict — and what to skip. Predictive analytics is a shiny new toy that has caught the travel industry’s eye. It sounds useful — check. It sounds cool — check. It scores points in…
Most organizations don’t inspect every hotel property they tell travelers to use. They can do some of that with the help of travel management companies and risk specialists, but covering the globe is a tall order. So how do travel management pros really know if properties in their programs are safe? Mostly they’re taking the…
The most common and largely practical way to locate travelers in a crisis is to look at who intended to travel to the area and ping them. Credit card swipe data is another way follow an employee’s path. Potentially even more effective, GPS-based tracking is challenged by privacy concerns and battery drain. However, a relatively…
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