safety

User experience data
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Travel Management On The ‘Precipice’ Of Better Using Data For Improved Traveler Experience

A research paper released last week called for corporations to put more focus on measuring trip friction, success rates, and recruitment, retention and attrition. While survey results showed how far the profession has to go, there are examples of work underway. Not the first to make this case, the Association of Corporate Travel Executives and BCD…

Hotel safety

GBTA Study Group Endorses Hotel Safety And Security Directory Concept

San Diego – A Global Business Travel Association GLP team wants to build a directory of hotel properties that clear a safety and security screening process. Conceptually similar to an initiative by the Association of Corporate Travel Executives and services from others, that was one of many hotel safety strategies and suggestions shared here by…

Op Ed: Scott Gillespie On Predicting The Value In Travel

Today’s advisor is industry veteran Scott Gillespie, managing director of tClara. Scott’s guidepost tackles what travel program managers should try to predict — and what to skip. Predictive analytics is a shiny new toy that has caught the travel industry’s eye. It sounds useful — check. It sounds cool — check. It scores points in…

New Risk Management Firms Aim To Mainstream Real-time Tracking

New Risk Management Firms Aim To Mainstream Real-time Tracking

The most common and largely practical way to locate travelers in a crisis is to look at who intended to travel to the area and ping them. Credit card swipe data is another way follow an employee’s path. Potentially even more effective, GPS-based tracking is challenged by privacy concerns and battery drain. However, a relatively…

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