Are native travel management company mobile apps obsolete? That’s Darryl Hoover’s question. The Direct Travel chief technology officer was playing out the implications of the company’s revised digital strategy. Leveraging collaboration platforms including Microsoft’s Teams and Salesforce’s Slack, he said, allows the travel management company to meet customers where they are. That’s a lot easier…
There was a time when 30-year-old travel tech provider Cornerstone Information Systems saw an exchange on one in five tickets issued. Now that’s up to between one-third and half. This has huge implications for corporate travel services, labor and costs — as the industry has seen since business travel came back in earnest. Unfortunately, it’s…
San Diego — Gant Travel Management in 2020 migrated from Travelport’s Apollo to Amadeus, becoming one of the top North America-based corporate travel management companies for the Madrid-based global distribution system operator. Enticing Gant were new Amadeus scripting capabilities and other workflow improvements made possible by “advancements” in connectivity to the TMC’s tech stack, including…
Sales trips may not really be happening yet, but SalesTrip is still kicking. Like some other business travel startups, it refocused on expense management after the pandemic smashed travel bookings. Unlike some others that were acquired, it shrank and kept at it. The formerly 24-person company is so much slimmer that a request last month…
Like the rest of the airline, United’s fare filing team shrank as a result of the pandemic. Fortunately for United, it already was looking at an ATPCO service meant to streamline that aspect of the contract management process. Built with Scotland-based tech firm Volaro in 2015, the Express Contracts system removes much of the manual…
Thanks for your interest in our new audio series in which we interview the industry veterans at GoldSpring Consulting about developments in travel management. In this second installment, recorded March 18, 2019, GoldSpring partner Will Tate talks to The Company Dime’s Jay Campbell about Southwest Airlines’ upcoming requirements for using credit cards online, supplier promotions…
Startup travel and expense system provider SalesTrip enlisted U.K.-based travel management company Fello for service and en-route support. A “fully bonded” agency fulfilling online transactions, SalesTrip is “concentrating on the software part,” according to VP of product Eoin Landers during an interview this week. “We’ll use partners for VIPs, consulting and answering the phones. There’s…
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