Salesforce

Now Focused On Expense, SalesTrip Sticks With Salesforce Play

Sales trips may not really be happening yet, but SalesTrip is still kicking. Like some other business travel startups, it refocused on expense management after the pandemic smashed travel bookings. Unlike some others that were acquired, it shrank and kept at it.  The formerly 24-person company is so much slimmer that a request last month…

United Enlists ATPCO And Volaro To Streamline Corporate Negotiated Fare Filing

Like the rest of the airline, United’s fare filing team shrank as a result of the pandemic. Fortunately for United, it already was looking at an ATPCO service meant to streamline that aspect of the contract management process. Built with Scotland-based tech firm Volaro in 2015, the Express Contracts system removes much of the manual…

A Few Minutes With GoldSpring Consulting, Episode 2

Thanks for your interest in our new audio series in which we interview the industry veterans at GoldSpring Consulting about developments in travel management. In this second installment, recorded March 18, 2019, GoldSpring partner Will Tate talks to The Company Dime’s Jay Campbell about Southwest Airlines’ upcoming requirements for using credit cards online, supplier promotions…

Salesforce-Based Startup Outsources ‘Human Touch’ To U.K. TMC

Startup travel and expense system provider SalesTrip enlisted U.K.-based travel management company Fello for service and en-route support. A “fully bonded” agency fulfilling online transactions, SalesTrip is “concentrating on the software part,” according to VP of product Eoin Landers during an interview this week. “We’ll use partners for VIPs, consulting and answering the phones. There’s…

London Conference Next Week Will Feature Business Travel Startups Including Salesforce-Based SAP Concur Challenger

A handful of business travel startups plan to make a splash at next week’s Business Travel Show in London. They include makers of travel and expense software built to work with Salesforce, a business travel booking app targeting small and medium enterprises and a new Russia-based online booking tool. The first of these is most…

Op Ed: Brandon Strauss On Delta, The NRA And Playing Politics With Big Business

In the wake of the school shooting massacre in Florida a month ago, Delta Air Lines announced it would no longer offer discounted travel to members of the National Rifle Association. The NRA opposes banning the public sale of military-style firearms. Delta was one of a number of travel companies last month to cut ties with the NRA. Delta said it was attempting…

United Airlines Brings Salesforce CRM System To Account Managers

United Airlines this summer made available a new self-service portal for corporate and agency customers. Now it’s training salespeople on the internal component of the platform. Based on Salesforce, the customer relationship management tool is meant to streamline planning and interactions with existing and prospective corporate clients. The CRM system is on the same platform…

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