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Business Travel Show|Business Travel Show

London Conference Next Week Will Feature Business Travel Startups Including Salesforce-Based SAP Concur Challenger

A handful of business travel startups plan to make a splash at next week’s Business Travel Show in London. They include makers of travel and expense software built to work with Salesforce, a business travel booking app targeting small and medium enterprises and a new Russia-based online booking tool. The first of these is most…

Brandon Strauss

Op Ed: Brandon Strauss On Delta, The NRA And Playing Politics With Big Business

In the wake of the school shooting massacre in Florida a month ago, Delta Air Lines announced it would no longer offer discounted travel to members of the National Rifle Association. The NRA opposes banning the public sale of military-style firearms. Delta was one of a number of travel companies last month to cut ties with the NRA. Delta said it was attempting…

|Eric Altschul
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United Airlines Brings Salesforce CRM System To Account Managers

United Airlines this summer made available a new self-service portal for corporate and agency customers. Now it’s training salespeople on the internal component of the platform. Based on Salesforce, the customer relationship management tool is meant to streamline planning and interactions with existing and prospective corporate clients. The CRM system is on the same platform…

Julie Roy

Chrome River Closing CRM Loop

Chrome River is showing clients a new way for sales and finance to correlate T&E spending with customer relationship management info. The idea is to optimize how and where to allocate travel dollars, based on the revenue-generating potential of customer visits. Pulling CRM data into travel decision-making is not a new concept. Chrome River aims…

Amadeus, Salesforce Chase Business Travel’s ROI

Amadeus, Salesforce Chase Business Travel’s ROI

Return on investment for particular business trips is elusive. Amadeus is hoping to address that with new integration between its cytric booking tool and Salesforce. Amadeus expects cytric to be available on the Salesforce AppExchange by early fourth quarter, meaning clients can install its booking capabilities into the Salesforce mobile app. The integration will attach…

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