Meta has some aggressive sustainability goals. Rather than treating travel as an area to cut in the name of emissions reduction, the company views it as a change agent. It’s part of a strategic approach in which business travel data is a critical financial input that can, along with employee engagement, help Meta reach its…
CWT confirmed it hired Mike Koetting, who retired in early 2022 from SAP Concur after more than 11 years there. Meanwhile, Fitch Ratings on Monday said it expected CWT to get back to positive free cash flow next year. Koetting rejoined the travel management company last month as chief transformation officer, reporting to CWT president…
The Global Business Travel Association’s New Jersey chapter on Nov. 9 hosted a webinar on airline distribution featuring JTB Business Travel, SAP Concur, Sabre and United Airlines. Moderated by The Company Dime‘s Jay Campbell, the discussion featured observations about the status of the New Distribution Capability, where it’s going, some of its challenges, what the…
Surprised to find last week that United Airlines made their negotiated rates available to travelers via its website and mobile app, some corporate travel buyers took a closer look at functionality the airline built to support their needs. While United has done more than some other carriers to legitimize supplier-direct channels for managed travel, “better…
A GBTA survey this month of more than 300 travel buyers found that 6 percent were using artificial intelligence in their programs, and 7 percent saw it as a top priority for 2024. One-third called it “important but not a top priority” for next year, while 37 percent said it was “low/no” priority and 16…
SAP last week kicked off the rollout of its new Concur Travel experience, including support for New Distribution Capability-enabled American and United bookings through Sabre. As SAP Concur signaled in a September blog post, the updates — available only in the Professional (most configurable) edition of Concur Travel — will not immediately meet all client…
An American Airlines exec said the carrier’s new loyalty program rewarding both travelers and employers was squarely focused on small and medium-sized enterprises. But buyer anecdotes and the company’s own program materials tell a different story. Moreover, that the program is available only on website or mobile app bookings was seen as a slap in…
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