Tag Archives: Scott Gillespie

Scott Gillespie On Predicting The Value In Travel

By | January 11, 2018

Today’s advisor is industry veteran Scott Gillespie, managing director of tClara. Scott’s guidepost tackles what travel program managers should try to predict — and what to skip. Predictive analytics is a shiny new toy that has caught the travel industry’s eye. It sounds useful — check. It sounds cool — check. It scores points in management-speak bingo contests… Read More »

How Non-BSP Airlines Create Inefficiency For Travel Management

By | October 27, 2016

Informing clients of its new “high-cost” supplier expense recovery program, American Express Global Business Travel indicated $10 per transaction would apply not only to non-global distribution system participants, but also to airlines that are not in billing settlement plans like ARC. What’s ARC got to do with it? Booking managed corporate travel on airline websites is a drag… Read More »

ARC Aims To Clear The Air On Benchmarking

By | April 28, 2016

On average, how much are you paying for airfares? It’s probably one the easiest travel metrics to understand and a seemingly simple approach to benchmarking. The problem is, average ticket price is a flawed measurement. Many travel management pros know it doesn’t account for several important variables, though C-suite leaders may not. So what’s better? Some procurement people… Read More »