Serko

Kayak Eyes Managed Corporate Travel As Its Parent Company Invests In Serko, A Potential Enabler

Meta search company Kayak as early as last year began exploring a business travel gateway to supplier sites and online travel agencies which could include negotiated corporate rates. The company last month announced a free service including a number of business travel functions, but it also revealed greater managed-travel ambitions. After first applying certain policies…

Op Ed: Tony D’Astolfo On Witnessing, And Possibly Enabling, The Demise Of The Managed Travel Program

Serko’s Tony D’Astolfo channels his inner Col. Jessep to ask if the travel management profession can handle the truth about self-inflicted wounds. I was watching “A Few Good Men” the other night and just after Jack Nicholson’s memorable courtroom scene, a thought popped into my head: This reminds me of today’s managed travel program. I…

TMC In Québec Plans Q1 Launch For Travel Management Communications Platform

Montréal-based travel management company Encore Travel last year created a spinoff tech firm to take on the many challenges of internal travel program communications. With millions of dollars invested, its new portal and related services have three customers as part of a soft launch. Seven more lined up to begin implementation by year-end. The TMC…

As Buyer Frustration With Sales Tactics Seems To Grow, Humanizing Is The Answer

It’s a time for new ideas, new competitors and new blood in corporate travel. That means new people on both the buyer and supplier sides, but mainly the latter. It also means a learning curve. Several travel buyers speaking with The Company Dime noted an uptick in rookie mistakes by salespeople. They portrayed some as…

Serko Tries To Go Where No Corporate Online Booking Tool Has Gone Before

No independent, non-U.S. corporate booking tool provider has ever really succeeded in this market. Serko is trying to be the first. The New Zealand-based software provider, which also offers expense management, is spending significantly to grow its presence in Canada and the United Kingdom as well. The company expects travel management company reseller partnerships in…

WhereTo Wants To Be The Large Enterprise’s Business Travel Startup

A newish company with a not-so-new travel manager, Snap Inc. may invite new corporate booking tool WhereTo to bid on its business this summer. Just being in the conversation is a boost for WhereTo, which has been working behind the scenes for a few years with a large, press-shy corporate patron. For big U.S.-based companies,…

Solving The Business Traveler’s Ground Dilemma: Hail, Schedule Or Rent?

Most business travelers need wheels or rails to get to and from the airport and move around at their destinations. Finding and booking many of the various options is getting easier. Seeing price comparisons before making decisions is the next mile. Mobile apps provided by Lyft and Uber fill the need for convenient rides throughout…

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