Southwest Airlines

full content
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Explainer: Full Participation Is Not Full Content And Why It Matters

At the end of 2020, Sabre and Southwest Airlines announced they had come to terms on a “full participation” agreement. Some might not be clear on how that differs from the notion of “full content,” a pillar of airline-global distribution system agreements for going on 18 years that could be on the outs. Before jurisdictions…

UATP unused tickets
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UATP Helped Solve The Unused Ticket Dilemma, But Airline Policies Vary

As the pandemic emerged and unused airline tickets piled up, UATP became a popular way to store the credit for future use. If you’re confused about the timeframes, fees and minimum funds required, you are not alone. They vary from one airline to the next. For its program, United will reintroduce fees starting next month….

booking channel compliance|
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Some Things Happened In Airline Distribution This Year, Part Two

There’s a line of thinking that says the pandemic is widening a gap between Amadeus and its key rivals, Sabre and Travelport. Not only was Amadeus already using more modern infrastructure, the theory says, but it also genuinely bought into XML-based distribution and related NDC protocols sooner. These factors position it best with airlines that…

diversity||
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Rising Diversity And Inclusion Awareness Highlights How Much More There Is To Do

With growing awareness this year about the work needed for greater diversity and inclusion, and the benefits of taking it on, the travel community has responded. Groups like the Black Men’s Travel Network and the TAMS Breakthrough Diversity committee sprung to life following the social justice movements that swept across America this year in response…

reporters notebook
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Reporter’s Notebook: Corporate Travel Managers Discuss Changed Responsibilities, Altered Supplier Relationships And Added Value

Already a profession with a varied set of responsibilities, corporate travel management evolved with the pandemic’s onset. Creating or maintaining relationships with other internal departments and external suppliers is more important than ever. Newfound skills and focus areas likely will remain part of the remit. Travel managers and buyers speaking on recent industry webinars discussed…

airline change fees|
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Ditching Change Fees Has Big Implications For Corporate Travel Management

The elimination of change fees by Alaska, American, Delta and United is good news for business travelers and corporate travel programs. It also generates new considerations for travel policies and program management that differ based on the details. Starting Sunday with United, the four airlines removed change fees for all domestic and some shorter international…

John Morhous
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Flight Centre Buys WhereTo, A Booking Tool Used By Walmart

Flight Centre Travel Group acquired WhereTo, a travel booking software provider used by businesses including Walmart. The parties didn’t disclose terms of the deal, which closed in June.  Formerly called WhereFor, WhereTo of late styled itself as a challenger to SAP Concur on the large end of the market. It started as a consumer travel…

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