Tag Archives: speech recognition

‘OK Google, When’s The Next In-Policy Flight To Chicago?’

The next big thing excited travel technology enthusiasts when Concur in 2012 invested in Evature, provider of natural-language search capabilities. The technology hasn’t become, in PhoCusWright’s words at the time, a “game-changing travel innovation.” But there are signs it’s beginning to move from Gartner’s “peak of inflated expectations” through the trough of disillusionment. For one thing, investment continues to flow into… Read More »

Meet The People Behind The New Virtual Agents

[UPDATE, Nov. 20, 2016: Deem acquired Cinch parent Olset.] [UPDATE, July 11, 2016: Cinch pulled its app from the app store to rework it based on feedback from about 1,000 initial users. The service will be re-released “in a couple months,” according to its founder.] At least two new entrants are looking to crack the small company business travel market… Read More »