During decent economic conditions, traveler satisfaction is big in travel management circles. Everyone wants happy, healthy and productive employees, and many see that translating to improved corporate performance. Tripbam founder and CEO Steve Reynolds takes a contrarian view. He argues that it’s impossible to measure the return from giving travelers what they want. And once they start getting… Read More »
Price assurance remains an active area of development for corporate travel. Madrid-based Trappit now is challenging Yapta on the global stage for airfares. It’s got a hotel product in the works, too. Hotel-only provider TripBam, meanwhile, rolled out some significant enhancements during the past few weeks. The basic idea is to continually check already-purchased seats or rooms against newly published rates, and cancel/rebook if appropriate. There are… Read More »
Yapta this month rolled out its RoomIQ hotel rate assurance product, claiming that in beta it saved clients $109 per stay. Like TripBam’s, the service beats rates for existing reservations and alerts travelers or their agents to the rebooking opportunity. Clients can calculate agency processing fees into rate comparisons. Both firms charge transaction fees, while TripBam offers the… Read More »