The pandemic made more companies question the value of business travel, but at the same time, reliance on the partners that help manage it grew. According to a Global Business Travel Association survey last month, 52 percent of more than 300 travel buyers said their organizations’ reliance on travel management companies for service and support…
The latest research shows that as an outcome of the pandemic, more companies will expect employees to make reservations with their designated travel management companies. This makes sense for duty of care, spend management and carbon tracking. Meanwhile, providers of third-party solutions that help capture most of what isn’t booked in-channel continue to add capabilities….
Last week, a federal court sentenced a Baltimore-area former owner of a travel booking company to a year and a day in prison for operationalizing one of the oldest tricks in the corporate travel book — using IBM’s rate code. It’s been a half-joke in the travel industry for decades, but it’s fraud, and some…
Remember the good old days when corporate travel professionals would see 50 percent compliance to preferred booking channels for lodging as a big challenge? Nowadays, 50 percent of anything would be everything. Still, duty of care calls for companies that expect to travel again to address this issue, ensuring relevance for the question of whether…
Tickets issued by corporate travel agencies last week were down 85.7 percent year over year. It was a slight improvement on the week before, continuing a modest trend. Speaking last week during a Teleconference call, ARC president and CEO Mike Premo shared his “marketing spin” that corporate travel grew by more than 50 percent during…
The preeminent mechanism for crunching data on corporate deals may be getting long in the tooth. Airlines weren’t totally comfortable when the independent company that built it sold to Sabre about eight years ago. As demonstrated by court testimony last month, at least some airlines remain loathe to have Sabre own important components of their…
Airlines Reporting Corp. this month acquired a majority stake in technology developer nuTravel. NuTravel will operate as an independent subsidiary and deliver managed business travel booking capabilities through airline websites. In conjunction with the transaction, nuTravel named former United Airlines senior vice president Dave Hilfman an independent director. NuTravel’s Universal Connect technology is different from…
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