Consultant Scott Gillespie of tClara has spent a lot of time examining high- and low-value trips, and advocating for travel policies that account for that distinction. It’s not just about cutting down on wasteful spending; he also implores companies to consider business travel’s environmental impact. In his latest contribution, Gillespie does some math to depict…
Consulting services for corporate travel program management are popping up everywhere. Even suppliers like Delta Air Lines and Mastercard are ready to help. Incumbents include special divisions of travel management companies, individuals, boutique firms and some of the world’s largest consultancies. How does an organization choose? Primarily, it’s about how well the consultant’s subject matter…
Scott Gillespie of tClara continues his tradition of challenging industry norms with an iteration of his recent thinking on corporate travel value, policies and sustainability. What do you think? Comment below. Four years have passed since the Covid-19 tremors began earthquaking the travel industry, forcing The Great Zoom Experiment onto the workplace. Meanwhile, corporate concerns…
Corporations focused a procurement lens on travel en masse beginning around the turn of the century. The new emphasis on spend management surfaced questions about the return on investment in trips, and with the 2007-2008 financial crisis, companies began demanding answers. Some industry organizations attempted to answer the demand with research, but it did not…
Researchers again found virtual communication offers “limited” capacity to replace face-to-face meetings. But with support for predicted reductions of between 20 percent and 30 percent in business travel volume due to trends accelerated by the pandemic, they argued that understanding how businesspeople choose between travel and virtual “has become urgent.” Researchers at the University of…
To stay or go? To meet and how? What’s it worth? Risk calculators from academics and others are helping members of the general population make up their minds about going out and doing things. Decision fatigue applies to business development, networking and training as much as it does holiday family gatherings. If you have had…
Air Canada 18 years ago debuted fare families, a response to low-cost competition that set off a revolution in airline pricing. The company’s decision shortly thereafter to make some fares exclusive to its direct channels augured similar moves more than a decade later by big carriers in Europe and elsewhere. Is Montréal changing the game…
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