Who would buy into the travel industry right now? Some are betting on the public. American Express Global Business Travel chair Greg O’Hara, Teplis Travel CEO Gary Teplis and longtime travel investors at Thayer Ventures since June each created a blank check company to make deals in travel. Investors design such special purpose acquisition companies,…
It’s a time for new ideas, new competitors and new blood in corporate travel. That means new people on both the buyer and supplier sides, but mainly the latter. It also means a learning curve. Several travel buyers speaking with The Company Dime noted an uptick in rookie mistakes by salespeople. They portrayed some as…
At one time the main opportunity for travel management companies to deliver data to their clients was the quarterly review. But advances in data management mean customers already know the things TMC officials used to say in such meetings. Still a staple of the relationship, reviews now are more strategic and forward-looking. They feature more…
The reception to some hotel chains’ new 48-hour cancellation rules has been “perfectly fine,” according to Hilton Worldwide CEO Christopher Nassetta. “Nobody likes incremental restrictions on the flexibility of reservations, but I think most customers understand that we’ve got a need to manage our inventory and avoid walking people,” said Marriott International CEO Arne Sorenson. “As a…
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