Posted in Distribution Service

Direct Airline Booking Took Share From Indirect During The Pandemic, But Will It Last?

As a percentage of airline passengers boarded globally, those who booked via global distribution systems in the years leading up to the pandemic roughly equaled…

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Posted in Reporting Service Suppliers

Op Ed: Will Tate And Kathy Kent On ‘True’ Global

GoldSpring Consulting’s Kathy Kent and Will Tate sketch out the foundations for going global with corporate travel management companies. Global is a frequently used term…

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Posted in Risk Suppliers

Op Ed: Craig Fichtelberg On The Red Flags Of Travel Management Company Consolidation

Craig Fichtelberg is president and co-founder of AmTrav, a travel management company that has not participated in the latest cycle of acquisitions. He knows you’ll…

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Posted in Productivity Service Suppliers

Op Ed: Danny Eldridge On The Questions Travel Companies Should Ask About Their Readiness

Adaptable travel companies kept up with planning and process improvement throughout the pandemic. According to Danny Eldridge, CEO of software integration firm ServeVita, they’re the…

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Posted in Distribution Suppliers

Op Ed: Paul Tilstone On New TMC Needs In A New Era

Festive Road’s Paul Tilstone interprets recent survey results about corporate clients’ relationships with travel management companies suggesting that even in the face of current market…

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Posted in Negotiating Productivity Risk

Reporter’s Notebook: Digital Health Credentials, Dynamic Hotel Pricing, TMC Relationships

Read on for the latest industry discussions about digital passports, dynamic hotel pricing and TMC relationships. Providers of so-called digital health passports continue to add…

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Posted in Suppliers

CWT Promotes CFO McKinney Frymire To Replace Ekert As CEO

CWT on May 1 will hand the reins to Michelle McKinney Frymire, CFO of the travel management company since 2019. She’ll replace CEO Kurt Ekert,…

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